Before Topshop came to Sydney, ordering online was the only option. I didn't mind it. It always offers free shipping to Australia when spending more than 50 British pounds, which is not hard. The prices are not really cheap for the quality, but if you are lucky there can be lots of good stuff at sales sections, but my size is out of stock quite often.
Also having to dealt with a return & refund case due to a faulty product, the procedure was relatively uneventful, despite having to shipping the product all the way back to UK. Topshop refunded the full price plus the shipping expense.
I took advantage of free shipping and went browsing online on the Topshop site. The selection available is not great. I ended up only getting one item. 3 days later I received an email that the item is despatched along with a tracking number. One week later I received the parcel. Thumbs up for 1 week delivery from UK.
The packaging is exactly the same as Dorothy Perkins in a sealed plastic bag. I am however disappointed at the quality of the material of the top I got. It feels scratchy and not as soft and comfortable as I was hoping it to be. I will however be keeping an eye out for any sale/free shipping offers that Topshop offers in the future.
This was my very first order from Topshop and I'm so pleased!
I ordered the Petite Rose Print Tunic Dress in size 6 for 34 pounds. Topshop clothes are way pricier than what I'm used to in America, but it's about the same as what I'd pay here so I didn't mind too much. Shipping was kind of expensive at 9 pounds, but it only took about a week and a half (yay!). There was also tracking provided, but that didn't even work for me for some reason.
Anyway, the dress is absolutely perfect and the quality is just as expected. Totally worth the money!
Just as a side note, Topshop has really awesome sales (so I've heard) but you have to be super fast. So I'm a little depressed I bought the dress full-price, but I don't mind!
I just purchased a pair of MRS Gold Trim Slippers, a Black Double Buckle Skirt and a Navy Scallop Bikini set. The prices aren't always the lowest but for the quality and the amount of wears I get out of it, it is worth it. Everything fits well and runs true to size. My order arrived within 10 business days.
Bought a couple of items, a skater dress, green cable knit scarf, couple of accessories and a snood!
I'm definitely a fan of their £9 flat rate shipping. Plus their customer service is always very quick to reply any emails and shipment is fast.
And I was fairly pleased with the items that came in the mail! Especially the black skater dress, I've worn so many different ways now and it still held up in the wash. It didn't stretch or go all wonky and weird. Love it!
I purchased an item right before the holiday season and had it delivered in 3 days thanks to express shipping. It was £20 for express shipping, but it was done seamlessly. I agree that £9 is too much for standard shipping. My purchase was leather and of exceptional quality but from experience, I can't say the same for their cheaper items. I think there are better online retailers that are more competitive.
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The shipping did take a while but I'd say that's more on AusPost's end as the processing time was fast.
A variety of payment methods were available along with quick email notifications and the products are excellent quality but a little expensive.