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3.9 from 3 reviews
2 out of 3 reviewers would shop here again
About Us:
Through the mastery of poetry and precision Swarovski Crystal continues to be the market leader who meets people’s desire for adornment and delight since 1895 as manufacturer, marketer and retailer of premium jewelry, decorative objects and accessories.

3 Reviews from our Community

Overall Review Summary
Great:
0
Okay:
0
1
Poor:
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Individual Review Summary
Service:
4.3
Shipping:
3.3
Pricing:
4
Warranty:
5
Date Posted:
Ordered On: 12/06/2014
2.3
Overall Rating
Service:
Shipping:
Pricing:
Warranty:
N/A
shopreviewer would not shop at Swarovski again.
Slow shipping and handling!
Ordered on the 12th June and the items were only shipped on 25th June then took another week to receive it. So took 3 weeks in total.

Their jewellery are not made in Austria/Europe.

I bought the "Circle pendant" and "Gold lychee charm", these were made in Thailand, but the quality is still very nice.

I also bought the "Stretched pendant and earrings": these are made in China and to me the quality wasn't as good. Also the items were a lot smaller than it appeared online.

Shipping is free for purchases over AUD$300.

They provided Swarovski gift bags for each item which is good if you are buying them as gifts.

Date Posted:
Ordered On: 26/12/2015
4.7
Overall Rating
Service:
Shipping:
Pricing:
Warranty:
N/A
shopreviewer would shop at Swarovski again.
Fast shipping and handling!
Ordered 26/12/15 and received on 30/12/15. Was impressed with the fast shipping since 26/12/15 and 28/12/15 were public holidays.

Shipping is free for purchases over AUD $150.

The parcel was sent via FedEx and they will only deliver if someone is home and signs for it unless you specifically sign a form to say it is ok to leave the parcel at the front door.
Items all well wrapped and as described.

I ordered online because when I went to the physical Swarovski store, they said certain items that were on sale online weren't on sale in store. Also there was a queue to get into the Swarovski store....about 20 min wait.

The only criticism I have about the website is that items that are out of stock are still listed and it's not until you click on the item that it tells you the item is not available.

Date Posted:
Ordered On: 18/05/2012
4.8
Overall Rating
Service:
Shipping:
Pricing:
Warranty:
dewikurnia would shop at Swarovski again.
Items Beautifully Packed
When trying to look for jewelries, Swarovski came first in mind.
The website is great! All photos are clear with prices all attached in each item. I ended up buying the Solitaire Pierced Earrings.

Overall experience was great, although the delivery was later than expected. I ordered on the 18th, and it was shipped on the 23rd.

The packaging was also very neatly and safely packed. With a Genuine Swarovski Certificate included as well as a "thank you gift". The "thank you gift" was a tiny bag filled with loose crystals in various colour! So pretty, I'm still not sure what to do with those crystals.

Would online shop here again! :)