We are the Fresh Food People, and our mission is to bring you the finest quality fresh food at everyday great value, giving you the best shopping experience possible.
The layout of the website makes it very easy to use and search for products. And the iPhone/Android app is also very useful. Shipping was fast and hassle-free. Bought around a lot of things when they had free shipping, including around 3 dozen cans of tuna, shampoo, toilet paper, chips, etc.
This is the first time I purchased from the new-ish Woolies online store. They had a Huggies nappies deal - 4 boxes for $100. Delivery was free and you are able to select a specified time frame for the delivery. I selected monday morning 8am to 11am and they came around 10:30am. Fast and free organised delivery. Great experience and will shop again in future.
I placed an order on Tuesday night so I wouldn't miss out on the sale items from that week. I use click and collect so it saves me the delivery cost. The only complaint is that often take too long to bring you your order. I could have grabbed it all from the shelf myself in less time. It would help if they gave priority to click and collect customers rather than finishing serving the queue (even though those customers arrived later than me)
I ordered some drinks after I found a code for a further 15% off drinks, I ordered a lot of coke and Red Bull all of which arrived intact and all present.
It also arrived 30 mins before the designated time so I'm glad I was home to collect (didn't receive email/phone warning).
Either way, the products were cheap and I'm happy with what I got. The driver was very friendly too.
I placed 3 orders with Woolworths online over a 2 day period after hearing about some vouchers for $10 off a $50 spend.
This was my first time ordering from Woolworths online, having previously been put off by the ever so slightly higher cost of most items online. The vouchers convinced me and as I was mostly purchasing items that were on special, the online price wasn't an issue.
Delivery was free at these were my first 3 orders. The 3 orders arrived at the same time, although I had chosen slightly different time frames on the same day, based on the times that were available when I ordered. I was really pleased that they were delivered together and the service I received from the delivery person was outstanding.
All of the items were packed well enough, although I hadn't ordered anything that needed freezing, refrigerating or was squashable. The delivery person even brought them in for me. My only dislike for the whole process was that the order was delivered in plastic and I would have preferred a "greener" option. Otherwise, I was thrilled with my orders.
I would certainly consider purchasing from Woolworths online again, although it would probably take a free delivery promotion to lure me back.
I ordered a bunch of snack food items from Woolworths online after seeing that they had a sale, as well as a discount voucher that could be used when purchasing online.
The products I purchased were Woolworths branded, which I usually avoid, but the lure of the bargain was too strong and I couldn't resist.
I placed the order on a Sunday morning, selecting click and collect for a time frame that afternoon. When I went to the store 15 minutes into that set window, the order was all prepared for collection. I had to wait a little while for someone to find the order, but it was still a much quicker process than selecting the items from the aisles myself.
Collecting the order was easy and everything was included and well packed. The only thing that really bothers me about ordering online from Woolworths is that there is no way around ending up with a plethora of plastic bags at the end of the process, something that I actively avoid if doing the shopping myself.
It is likely that I will order from Woolworths online again, but only when they have an offer that really tempts me, the copious amount of plastic really puts me off.
I ordered a rather large number of boxes of biscuits from Woolworths along with some chocolate dessert sauce after spotting a deal that was just too good to pass up.
I wouldn't normally purchase Woolworths home brand items, however the sale only applied to Woolworths Gold products and the sale was so good, I couldn't say no.
Placing my order was simple, however I had to be careful to ensure that the online shopping cart charged the correct amount to my credit card. My shopping cart showed the correct amount, after I had applied a coupon code, however when I reached the payment confirmation page, the price had returned to normal, without the coupon code being applied. A second attempt fixed this, however not paying attention would have resulted in me being charged more than I had expected.
A little while before I was due to collect the order I received an email notifying me that 7 boxes of biscuits were out of stock and that I would receive a refund to my credit card in the following days. This refund reached my account 2 days after I received the email, without any follow up on my part.
I opted to click and collect the order so that I didn't need to pay for delivery and selected a collection time for the following day and when I arrived during the collection window, it was a short wait for my order to be brought up from the back room.
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