The advertised delivery time frames are a load of bunk. Order will not be shipped until 5 days after you have received payment, but they do not tell you this until after you are wondering where your order is.
The call centre staff were extremely unhelpful, especially (Employee Name Removed), and tried to tell me that the definition of delivery was the same as that of postage. They were also condescending, had no reasonable arguments, yet still refused to refund me. The customer is not right.
"I ordered an employment law textbook as well as a couple of other books. Because I linked to Booktopia through Booko, I got free shipping ..." Read More
"Ordered a suit in preparation for the increasing number of weddings that were being organised. Delivery was free due to my order being ov..." Read More
"Cherry Culture is home to a huge range of beauty products, all in one place! It's such a good place to buy NYX and that's what I bought in..." Read More
"They wrote the title of my books on the front of the envelope, and considering my books were of a sensitive nature, there was no need for ..." Read More
The call centre staff were extremely unhelpful, especially (Employee Name Removed), and tried to tell me that the definition of delivery was the same as that of postage. They were also condescending, had no reasonable arguments, yet still refused to refund me. The customer is not right.