The advertised delivery time frames are a load of bunk. Order will not be shipped until 5 days after you have received payment, but they do not tell you this until after you are wondering where your order is.
The call centre staff were extremely unhelpful, especially (Employee Name Removed), and tried to tell me that the definition of delivery was the same as that of postage. They were also condescending, had no reasonable arguments, yet still refused to refund me. The customer is not right.
"They wrote the title of my books on the front of the envelope, and considering my books were of a sensitive nature, there was no need for ..." Read More
"I ordered a hamper for a business function. I placed the order online on a Wednesday morning specifically advising for the hamper to be de..." Read More
"I ordered an employment law textbook as well as a couple of other books. Because I linked to Booktopia through Booko, I got free shipping ..." Read More
"I placed an urgent order for X500 A5 colour double sided flyer to print via the online website as I was advised by the staff member at the..." Read More
The call centre staff were extremely unhelpful, especially (Employee Name Removed), and tried to tell me that the definition of delivery was the same as that of postage. They were also condescending, had no reasonable arguments, yet still refused to refund me. The customer is not right.