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Booktopia Reviews

1/27 Sirius Rd, Lane Cove West, New South Wales, 2066, Australia
Is this your store?
4.4 from 17 reviews
15 out of 17 reviewers would shop here again
Categories:
About Us:
Booktopia - buy online books and DVDs from Australia's leading online bookstore with over 4 million titles. Booktopia offers thousands of Google eBooks, daily discounted books and flat rate shipping of $6.50 per online book order.

17 Reviews from our Community

Overall Review Summary
Great:
0
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Individual Review Summary
Service:
4.3
Shipping:
4.4
Pricing:
4.6
Warranty:
3.9
Date Posted:
Ordered On: 19/09/2012
4.7
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N/A
Owen would shop at Booktopia again.
Booktopia is a great Australian Business
I have used Booktopia frequently. My last purchases were "The Great Destruction" and "One Up On Wall Street." Fast shipping, Australian ownership, and a wide selection of books makes Booktopia my preferred Online Book Shop.

One thing I like about Booktopia is that they are clear about when your book will be delivered. I received my books within 2 days of ordering. However, from past experience, when a book is not in stock, booktopia lets you know when to expect it.

Date Posted:
Ordered On: 27/06/2015
1.5
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MorganLeighAnne would not shop at Booktopia again.
Horrific service, pretty much stole my money
I ordered two "Color Me Calm" colouring books (which are amazing) for my friend and I. Two weeks later I still hadn't received them and had received no e-mail explaining why it was delayed.

I proceeded to log into my account, where my order said "In Progress" and they were expecting another shipment of books to arrive a few days prior to when I actually went online. So they were fully in stock, I hadn't been told they were out of stock, so I was a bit annoyed, and sent them a message asking how long my order would take and that I may need to cancel.

A couple of days went by without a response. I went back online to send a message to cancel my order when I saw my order had been dispatched earlier that day.. Yet I hadn't received an e-mail and they'd not replied to my message. So I sent a second message explaining that I'd come online to cancel my order, I wasn't happy with the lack of communication, and I'd like to return the books when they eventually arrived. It's been 2 weeks now, and I've still had no response (other than to my FIRST message saying "looks like they've been dispatched").

This service is utterly disgraceful. They actually IGNORED my message and FORCED me to pay for something I wanted to return. There wasn't even a tax invoice with my order so I couldn't possibly return it without them responding to my message.

I WILL NEVER ORDER FROM THEM AGAIN. They're devious, unprofessional, and outright rude.

Date Posted:
Ordered On: 30/07/2015
1
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catherine.l would not shop at Booktopia again.
Want your book ASAP? DON'T GET IT FROM BOOKTOPIA
Well.. the title is pretty self explanatory. I ordered my book on July 30th and I'm still waiting for it. It's been 15 business days AND COUNTING. It's taking way too many days than what they stated on their website. If I knew this was going to happen I would just go with ebay, and it would've been cheaper AND a lot faster.