The website was not iphone friendly which made navigating and viewing products frustrating. The photographs don't resize always and was slow to load. I had to use my laptop as it was a much better experience and easier to navigate.
I also didn't complete the checkout process (last minute mind change) and was sent a follow up email to notify me of this and a link to complete the order. This is a very useful service (first time ive seen this).
Boohoo also sends feedback emails asking customers to provide feedback which indicates they are willing to refine their website to suit customer needs =)
I ordered a dress, a skirt and a pair of pants from Boohoo. I've bought stuff from Boohoo several times and they never disappoint! I got my delivery early on in the expected period of delivery. The clothes are all very good value for money. I do recommend Boohoo to all of my friends!
Bought a Studded Hi-Top shoes with 15% promotion code. It came on my expected date but I'm a little bit disappointed with it this time, the colour of the shoes is not really accurate from the photo, on the photo its a soft bright yellow, and in person its brighter like a neon highlight pen. Its not like I don't like it, its just I would prefer the colour on the photo. But other than that, its a cool shoes anyway and it fits well and comfy so I'll just suck it up.
This was my first purchase from Boo Hoo, I had seen them on tv and decided to give them a go since they have discounts for students. At the time of ordering, they also had free express shipping because it was close to Christmas.
The blouse looked a lot nicer in the picture than it did when it arrived. It was not chiffon, it felt like sandpaper and rough. It wasn't worth my while posting it back for a refund since they are located in the UK and the postage back is at the buyer's expense.
Overall, the quality was shocking, postage was fast and free. But because of the quality, i would not purchase from them again.
Boohoo offers some great products and are very reasonably priced (most dresses and jumpers range from $20-$30). The quality is pretty good for the price and i have seen many of the things from Boohoo in department stores at a much larger price. However i didn't find their measurement chart very good as it said the model had a 13 inch waist and wore a size 8 when she actually had a 26 inch waist. I also email customer service twice about a price query and both times received automated computer replies that didn't answer my question. Also i paid for express shipping which promised my goods in 2-3 working days but received them after 14 days,im assuming that the reason was the frequent public holidays were a factor. Overall their value is very good and I will be ordering from there again but will be paying for the non- express shipping.
I've shopped here a few times and I have to say that I much prefer ASOS.
The quality of the goods are not particularly good, and a lot of the time I was rather disappointed with the quality of the actual item compared to what was shown on the website. I actually had to return a bag that I purchased because it did not live up to my expectations from the pictures I had seen on the website....
Some items have been ok but overall, even with the free shipping I'm not sure if I want to shop here again.
On this particular order I ordered a oversized knit which honestly wasn't of very good quality and for the price I paid, I could probably buy a better item at Valleygirl or Ally etc.
boohoo always gives the best deals ever! their dresses comes in variety but always at the best price :) tho quality could be better, but who cares! its boohoo and their dresses are amazing to show off they arrive quickly and its free shipping! what more
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I also didn't complete the checkout process (last minute mind change) and was sent a follow up email to notify me of this and a link to complete the order. This is a very useful service (first time ive seen this).
Boohoo also sends feedback emails asking customers to provide feedback which indicates they are willing to refine their website to suit customer needs =)