Muslim_Photographers would not shop at Import Stock again.
Import NO Stock
Do not buy from them!
AUD $9746.00 purchase; no lens no refund and plenty of nonsense.
I purchased a Nikon D4 and lenses from them last year and they delivered after some delay. They created a new website later on without removing the old one first. They must have known people will still order on the old website and they must have known they didn't have most goods in stock but they went on with it.
4 month later and 40+ nonsense emails from Mr Ming nothing happens. I kept getting false refund reference numbers and plenty of fake assertiveness they I will be refunded. Excuses such as public holidays, staff shortage and busy phone number were often used.
What I did: Asked my bank to ask their bank to refund the money. 3 weeks later... nothing apart from an acknowledgement of the bank request of refund.
I keep getting the impression that Ming procrastinates to buy time. I don't know why they bother. My next step is the small claims court. Thank you Import NO Stocks for ruing the reputation of online shopping from Hong Kong!
Hello. No it hasn't. As expected, Import Stock lied to the NSW Fair Trading about refund made Aug. 23rd. Fair Trading provided a list of options for the next step; they all involve some kind of legal action for a fee.
Hi Jessij et al. I am also in the middle of a dispute with Import Stock (i.e. I paid my money and nothing has arrived even after lots emails and calls). Did anyone else work out that Tim and Mr Ming are probably the same person? I did a company search of ITAP Australia Pty Ltd (registered address 7/34-36 Ralph Street Alexandria (location of 'Import Stock) ) and its sole director is Tim Ka Ming Hung. I have emails from Tim and Ming which imply they are different people. I note that 'Import Stock' is not a registered business in Australia according to ASIC. Not good. However, I did a search of the Companies Register in Hong Kong and 'Import Stock Ltd' exists as per the website with Hung, Ka Ming as the director. Did you get the name of the real estate agent locking Import Stock out of the premises in Alexandria? I've lodged a complaint with Fair Trading and I suggest everyone else does as well. I suspect this will be a long and bumpy ride.
Thanks Jen. Very helpful information. I kind of suspected they were the same person. I did lodge a complaint with Fair Trading and Tim/Ming told them I should expect it in my account by end of last week; another fib of course. Contemplating going to small claims court but is t worth it as the man and the company seem to have vanished.
Hi Muslim_Photographers and Jessij. Are you interested in joining a group to take action against 'Import Stock' (ITAP Australia Pty Limited)? If so, please send me an email to genevieveburnett[at]yahoo.com.au and I'll send you more information.
i purchased the Canon 5D MK III 5 weeks ago from them and paid by "Direct Deposit" which is i guess this is their little game.
anyway, i was promised that it would be delivered within a week. But obviously it did NOT. they keep saying 'next week, next week, next week' and every time there is an excuse.
and don't be fooled by Mr.Tim, the one with the sweet talking, he is the biggest lair.
however, after reading bunch of negative reviews online which i did not know about before i bought the camera. i just realized that even if i waited ten years the camera wouldn't be delivered.
So i asked for a refund yesterday via email and i did not receive any emails yet, and they would not pick up when i call.
am gonna wait and see what will happen, most reviews i've seen they're saying that they got the refund after a long wait. the least one saying that he/she got it in 2.5 weeks. and some of them are still waiting
If things go worse and they don't fully refund the money by 2-3 week, i may have to proceed a court order or call the police or something.
i am staying at Brisbane but am not Australian, so am not sure how the justice system works here.
if anyone can help please post your comments i will give regular up-dates if anything new happens
If anyone wants to contact me re forming a group so we can organise a coordinated effort against 'Import Stock' (ITAP Australia Pty Limited), then, send me an email (genevieveburnett[at]yahoo.com.au) and I will send you more details.
Thanks for all your posts people, after 13 weeks of waiting i have now also lodged a complaint with the department of fair trading, i'll go to the bank today, and the police,...im looking for their phone number so i can start calling,..
does anyone actually have any real hope for a refund? Not that im planning on giving up,.....
Please tell us what did they say at the bank about the refund! But I think they can't help us.
Are you interested in joining a group that is planning to adopt a coordinated legal strategy against 'Import Stock'? There is another forum on this topic: http://forums.whirlpool.net.au/archive/1830134. If you check the latest posts by 'scammedBYming' (dated 17.09.13), you will see how you can become involved. A lot of people have been affected. I urge you to join us.
These people are professional scam artists who take your money and you never hear from them again!!!!
I - as have many others have fallen victim to them.....
I dont understand how they can get a .com.au domain without an ABN??????
BE WARNED!!!!!!!!!!!
Are you interested in joining a group that is planning to adopt a coordinated legal strategy against 'Import Stock'? There is another forum on this topic: http://forums.whirlpool.net.au/archive/1830134. If you check the latest posts by 'scammedBYming' (dated 17.09.13), you will see how you can become involved. A lot of people have been affected. I urge you to join us.
Import stock are theives. No intention of delivering the product purchased.. cant let them get away with this.. must continue to hunt them down by any means possible
Are you interested in joining a group that is planning to adopt a coordinated legal strategy against 'Import Stock'? There is another forum on this topic: http://forums.whirlpool.net.au/archive/1830134. If you check the latest posts by 'scammedBYming' (dated 17.09.13), you will see how you can become involved. A lot of people have been affected. I urge you to join us.
I have also lost a lot. Very willing to help rippedoff1@hotmail.com I have been trying to get a refund for 6 weeks and been fed every excuse .............
I observed that it can place orders again on site...I tried it.
Are you interested in joining a group that is planning to adopt a coordinated legal strategy against 'Import Stock'? There is another forum on this topic: http://forums.whirlpool.net.au/archive/1830134. If you check the latest posts by 'scammedBYming' (dated 17.09.13), you will see how you can become involved. A lot of people have been affected. I urge you to join us.
waiting six weeks for a nokia mobile phone. By reading the reviews it looks like I have done my money cold.
Not sure if it is worth lodging a complaint. Looks like they were still trading when they had no chance of filling their orders. Just a scam.
Are you interested in joining a group that is planning to adopt a coordinated legal strategy against 'Import Stock'? There is another forum on this topic: http://forums.whirlpool.net.au/archive/1830134. If you check the latest posts by 'scammedBYming' (dated 17.09.13), you will see how you can become involved. A lot of people have been affected. I urge you to join us.
AUD $9746.00 purchase; no lens no refund and plenty of nonsense.
I purchased a Nikon D4 and lenses from them last year and they delivered after some delay. They created a new website later on without removing the old one first. They must have known people will still order on the old website and they must have known they didn't have most goods in stock but they went on with it.
4 month later and 40+ nonsense emails from Mr Ming nothing happens. I kept getting false refund reference numbers and plenty of fake assertiveness they I will be refunded. Excuses such as public holidays, staff shortage and busy phone number were often used.
What I did:
Asked my bank to ask their bank to refund the money. 3 weeks later... nothing apart from an acknowledgement of the bank request of refund.
I keep getting the impression that Ming procrastinates to buy time. I don't know why they bother. My next step is the small claims court. Thank you Import NO Stocks for ruing the reputation of online shopping from Hong Kong!
Products ordered
SKU Product Tax Item price Quantity Total
NIKLAFS400F28DIFEDIIHK Nikon AF-S 400mm f/2.8D IF-ED II (HK) AUD $9746.00 1 AUD $9746.00
Subtotal: AUD $9746.00
Shipping and/or Handling Cost: AUD $28.00
Payment method discount: AUD $195.48
Total: AUD $9578.52