Muslim_Photographers would not shop at Import Stock again.
Import NO Stock
Do not buy from them!
AUD $9746.00 purchase; no lens no refund and plenty of nonsense.
I purchased a Nikon D4 and lenses from them last year and they delivered after some delay. They created a new website later on without removing the old one first. They must have known people will still order on the old website and they must have known they didn't have most goods in stock but they went on with it.
4 month later and 40+ nonsense emails from Mr Ming nothing happens. I kept getting false refund reference numbers and plenty of fake assertiveness they I will be refunded. Excuses such as public holidays, staff shortage and busy phone number were often used.
What I did: Asked my bank to ask their bank to refund the money. 3 weeks later... nothing apart from an acknowledgement of the bank request of refund.
I keep getting the impression that Ming procrastinates to buy time. I don't know why they bother. My next step is the small claims court. Thank you Import NO Stocks for ruing the reputation of online shopping from Hong Kong!
Hello. No it hasn't. As expected, Import Stock lied to the NSW Fair Trading about refund made Aug. 23rd. Fair Trading provided a list of options for the next step; they all involve some kind of legal action for a fee.
Hi Jessij et al. I am also in the middle of a dispute with Import Stock (i.e. I paid my money and nothing has arrived even after lots emails and calls). Did anyone else work out that Tim and Mr Ming are probably the same person? I did a company search of ITAP Australia Pty Ltd (registered address 7/34-36 Ralph Street Alexandria (location of 'Import Stock) ) and its sole director is Tim Ka Ming Hung. I have emails from Tim and Ming which imply they are different people. I note that 'Import Stock' is not a registered business in Australia according to ASIC. Not good. However, I did a search of the Companies Register in Hong Kong and 'Import Stock Ltd' exists as per the website with Hung, Ka Ming as the director. Did you get the name of the real estate agent locking Import Stock out of the premises in Alexandria? I've lodged a complaint with Fair Trading and I suggest everyone else does as well. I suspect this will be a long and bumpy ride.
Thanks Jen. Very helpful information. I kind of suspected they were the same person. I did lodge a complaint with Fair Trading and Tim/Ming told them I should expect it in my account by end of last week; another fib of course. Contemplating going to small claims court but is t worth it as the man and the company seem to have vanished.
Hi Muslim_Photographers and Jessij. Are you interested in joining a group to take action against 'Import Stock' (ITAP Australia Pty Limited)? If so, please send me an email to genevieveburnett[at]yahoo.com.au and I'll send you more information.
i purchased the Canon 5D MK III 5 weeks ago from them and paid by "Direct Deposit" which is i guess this is their little game.
anyway, i was promised that it would be delivered within a week. But obviously it did NOT. they keep saying 'next week, next week, next week' and every time there is an excuse.
and don't be fooled by Mr.Tim, the one with the sweet talking, he is the biggest lair.
however, after reading bunch of negative reviews online which i did not know about before i bought the camera. i just realized that even if i waited ten years the camera wouldn't be delivered.
So i asked for a refund yesterday via email and i did not receive any emails yet, and they would not pick up when i call.
am gonna wait and see what will happen, most reviews i've seen they're saying that they got the refund after a long wait. the least one saying that he/she got it in 2.5 weeks. and some of them are still waiting
If things go worse and they don't fully refund the money by 2-3 week, i may have to proceed a court order or call the police or something.
i am staying at Brisbane but am not Australian, so am not sure how the justice system works here.
if anyone can help please post your comments i will give regular up-dates if anything new happens
If anyone wants to contact me re forming a group so we can organise a coordinated effort against 'Import Stock' (ITAP Australia Pty Limited), then, send me an email (genevieveburnett[at]yahoo.com.au) and I will send you more details.
Do not use Import Stock, its a scam and you will be robbed. They have retreated to Hong Kong. Police and other authorities in Australia are not taking any action although it is very well documented and many complaints lodged. Many, many Australians have been duped by these thieves, do not become another one. There are various legal efforts out there if you have been robbed. A liquidator has also been appointed in Hong Kong.
Import Stock Scammers, Liars, Cheats and Rip Off Merchants.
Import Stock, ITAP are Scammers and Ming is a Liar, Cheat and Rip Off Merchant.
I ordered a Canon XF300 and accessories from Import Stock to the value of $5,245.45 with a promise of a two week delivery, this sounded good as all of the contacted Canon outlets were 4 weeks delivery approx and they did not keep stock. before I placed my order a friend received delivery from import stock of his camera, I was not so fortunate. Fair trading was a waste of time as they phoned me back and said they could not successfully contact Import stock and for me to try www.cttt.nsw.gov.au/ and this Dept is a waste of time as Import Stock no longer has an address and they recommended take it up with your lawyer. My bank said they could transfer funds back to my account on the approval of import stock the account holder. Hopeless!! What's next? A fruitless joint legal effort? Ming, you need to go to jail for trading insolvent!!!
Some hope from the CTTT, as I was successful in obtaining a court order today for ITAP to pay me immediately. KC
Hi, We direct debited more than $1000 for a SLR Camera and I have emailed and called many time but no response. I have also reported them to the Australian govt- Scamwatch website. If anyone has any luck getting goods or money back, please post it!
He's back in Hong Kong now. His mobile is 92782626 in Hong Kong. His full name is Hung Ka Ming. He has a HK ID so if u search public records here u may locate him
Thank you so much for this useful information. I will contact him and harass him until I get my money back- what a total dodgy dealer!!! Do you know if anyone has got money back or goods sent? Do you know if there is anything I can do to retrieve the funds?
Terrible. There warehouse seems to have closed down now. No camera and $4000 out of pocket 4 weeks later. Contacting the department of fair trading and police now. Scam.
Hello I ordered a Nikon D5200 for 7-8 weeks ago, and untill now I got nothing from them. What happened with them? I hope they will refund all my payment or I'll lodge a complain to that local police.
If anyone wants to contact me re forming a group so we can organise a coordinated effort against 'Import Stock' (ITAP Australia Pty Limited), then, send me an email (genevieveburnett[at]yahoo.com.au) and I will send you more details.
I am currently in contact with a criminal investigation detective in regards to this company and Tim Hung, he has asked me if i know of anyone else, i also have another person who has contacted me with her information. So if anyone else would like to join their story to this investigation then feel free to contact me. The more of us there are the better the outcome is likely to be. My email is {contact removed for safety and privacy}. I have am also working with Fair Tradings, have lodged a complaint with ACCC and the ATO.
I'm very happy to give you any help. Your contact details have been dropped though.
Yep, it looks like I'm in trouble with these guys. Still waiting on my lens (paid for 5 weeks ago). Website now advising not taking any more orders and they're having 'problems' with email. Phones also not answering! I'm contactable at ozbloke04@gmail.com.
Hello, Guys. I've paid $3000 for Nikon D800E body on the 6-th of August. The same stuff happened. My e-mail is tachechena at gmail.com If you need any help, just let me know....
I think you guys should talk to your bank about getting the money back. I did a direct deposit, but I've lodged a complaint with my bank and I'm trying to get money back through them. Also, I put in a general complaint to the NSW Fair Trading people.
Some of you have sent me an email. I'll try and get back to all of you ASAP. Maybe we should create some sort of google group? Email and internet is hard for me because I'm traveling around Australia at the moment, so my connectivity is intermittent...
For some reason i cannot post on my previous posting so i have started a new one to give everyone up to date info on this company.
In regards to the distribution centre Tim has not paid rent and the real estate agenthas locked him out and said there was no new stock in it and they were just fixing old computers there. I have let the fair trading lady know this and as there have been a few complaints piling up on this guy they are looking into him. They are also looking into the fact that he was registered in australia but lives in Hong Kong which is illegal.
I have had so many people contact me and say that he has taken their money and they have not been able to contact him at all after. The real estate agent also said that Tim told her he is in Hong Kong, she only ever spoke to him over the phone.
The fair trading lady said for everyone to make their own complaint online and it should all get allocated together. Also make a complaint to the ATO, ACC and to your local police station which i think will have to refer it on to the redfern police as this was the local police to where the distribution centre is and where his business is registered.
There have been so many people and i cannot respond to everyone individually so i hope this helps everyone, i will post any new info. I am seeking legal advice and have an app next week.
I actually bought a $650 camera from import stock at the beginning of this year. I chose to pick at the alexadria warehouse. It only took me one week to get my camera. that make me trusted them a lot. I purchased $3500 this time and got nothing after one month. very frustrated. I bought them for my friends. and now i have no money to pay them back.
Could everyone who has lost money please read through the link below and start emailing the suggested places, the more complaints that are made, the better our chances for a resolution!!
And speaking palpable, what will happen with Tim if he will get? Because if he will going to jail, I don't think if somebody will be happier.I know you are trying to help us and thank you but maybe somebody knows if is there a chance to obtain money back or not if Tim is found.
anyone has any news to update? I lodged a complaint to NSW Fair trading office, but no one replies me yet. I called my bank, they recorded what happened and promised investigating it and gave me a file number. That's all. Anything else I missed?
Spoke to a solicitor today. Tim has done this previously in 2009 and because it is a company it is legally a separate entity to Tim. I dont know if the police can find him or not as i dont think any of them have actually tried looking yet. I did a search and he hasnt filed for insolvency yet and Fair Trading QLD has closed the case as they are unable to contact him. The only option left for us is to continue to report him to Fair Trading NSW, the police, ACCC an take him to court.
Whirlpool has a group started which is taking this to the Hong Kong police and others so it is advisable to join this action as well. Other than these things taking Tim to court is my next step.
Hi everyone, I too am waiting on a lens ordered several weeks ago. Wanting to know if it's worth contacting fairtrading. Happy to add my name to whatever action to get get refund
It is clear that a lot of people have been affected by nefarious activities of 'Import Stock'. There are more detailed postings at another forum: http://forums.whirlpool.net.au/archive/1830134. We are currently trying to get as many people as possible together so we can approach the 'Import Stock' issue as a group. If you are interested, see the latest entries at: http://forums.whirlpool.net.au/archive/1830134 and register your interest. In that forum, I am 'angrypinkdog'. Check my post there to see how I think we should approach this.
If anyone wants to contact me re forming a group so we can organise a coordinated effort against 'Import Stock' (ITAP Australia Pty Limited), then, send me an email (genevieveburnett[at]yahoo.com.au) and I will send you more details.
AUD $9746.00 purchase; no lens no refund and plenty of nonsense.
I purchased a Nikon D4 and lenses from them last year and they delivered after some delay. They created a new website later on without removing the old one first. They must have known people will still order on the old website and they must have known they didn't have most goods in stock but they went on with it.
4 month later and 40+ nonsense emails from Mr Ming nothing happens. I kept getting false refund reference numbers and plenty of fake assertiveness they I will be refunded. Excuses such as public holidays, staff shortage and busy phone number were often used.
What I did:
Asked my bank to ask their bank to refund the money. 3 weeks later... nothing apart from an acknowledgement of the bank request of refund.
I keep getting the impression that Ming procrastinates to buy time. I don't know why they bother. My next step is the small claims court. Thank you Import NO Stocks for ruing the reputation of online shopping from Hong Kong!
Products ordered
SKU Product Tax Item price Quantity Total
NIKLAFS400F28DIFEDIIHK Nikon AF-S 400mm f/2.8D IF-ED II (HK) AUD $9746.00 1 AUD $9746.00
Subtotal: AUD $9746.00
Shipping and/or Handling Cost: AUD $28.00
Payment method discount: AUD $195.48
Total: AUD $9578.52