My main purchase was a brush set. Since I didn't want to pay for the international shipping, I went ahead and purchased a few other smaller items to make use of the free international shipping they offered when buying above a certain amount.
Shipping took a month. And when I opened my parcel, the brush set was no where to be found. I wrote in twice to ask about it. The attitude they had was rude. All the staff said is that they don't re-ship international items and they will refund me the amount. I WANT MY PURCHASES NOT MY MONEY BACK! I wasn't even given a choice. So if I wanted my brushes, I'll have to go buy them and pay for shipping all over again when it wasn't even my fault. Worse still, the amount refunded was much lower than the amount of the item. I'm not sure whether they'll blame it on the exchange rate but the AUD-USD exchange rate is not that significantly different.
Horrible horrible experience. I will never recommend this site to anyone and will not purchase from there either.
"We needed a contraption to heat up soup very quickly when away from home. We found a Birko food and drink heater available from this compa..." Read More
"We needed two top quality backpacks and found Backpacking United online. They were one of the few online stores that had the new Osprey Fa..." Read More
"I was a bit hesitant to order my Replacement Lenovo ThinkPad Edge 11 Adapter from here as I've never heard of it nor seen any reviews but ..." Read More
"When Priceline had another fantastic 40% off cosmetics sale, I took the opportunity to buy: Rimmel Lasting Finish Nude Foundation, L'orea..." Read More
"Since M&S opened its Australian website orders are taking longer than ever to arrive. Orders arrived quicker from the UK. Very strange. ..." Read More
Shipping took a month. And when I opened my parcel, the brush set was no where to be found. I wrote in twice to ask about it. The attitude they had was rude. All the staff said is that they don't re-ship international items and they will refund me the amount. I WANT MY PURCHASES NOT MY MONEY BACK! I wasn't even given a choice. So if I wanted my brushes, I'll have to go buy them and pay for shipping all over again when it wasn't even my fault. Worse still, the amount refunded was much lower than the amount of the item. I'm not sure whether they'll blame it on the exchange rate but the AUD-USD exchange rate is not that significantly different.
Horrible horrible experience. I will never recommend this site to anyone and will not purchase from there either.