I purchased a umbrella from the origin outlet sale- it was 50% off. once the umbrella arrived, it wasn't closing properly so I emailed Oroton asking them How I can get it fixed. They replied saying that all their products come with a years warranty and that all I had to do was take it to my nearest oroton store (with the receipt) and they would issue me a new umbrella.
I took it to my local store and was given a new umbrella without any questions.
My mother had called me one day whilst I was at work, told me that she had left her umbrella on the train, she loved that umbrella, not because it was oroton, but because the colour was her favourite.
I went online straight away to search for the same umbrella, unfortunately, it seemed like that season colour was sold out and not even ebay had anything.
I went to the oroton website to check them out, they only had the new stock in.
So I checked their SALE tab on the website and it showed a few items.
I spotted large o small umbrella colour: magenta
I placed an order for this sale item @ $26 and was lucky enough that there was no shipping fee during the festive season.
The item arrived in a box, and well wrapped. no damages and it was perfect. It was a great gift again for my mother - this time she can put it in her bag instead of using the big handle umbrella.
I will definitely buy from Oroton again, their website was user friendly.
"I purchased a product, weight scales, for 630 dollars. My card details were taken, and the order apparently processed, even getting the "..." Read More
"Purcahsed tea and they sent me out some coffee samples also. Good price and it arrived after 4 days so will buy from them again. Can pay v..." Read More
"I love their range and the fact that my products never take longer than one week to reach me, and they are always carefully wrapped. This ..." Read More
once the umbrella arrived, it wasn't closing properly so I emailed Oroton asking them How I can get it fixed. They replied saying that all their products come with a years warranty and that all I had to do was take it to my nearest oroton store (with the receipt) and they would issue me a new umbrella.
I took it to my local store and was given a new umbrella without any questions.
Very happy with the service.