I used to live in UK so I am familiar with all their great quality clothes and accessories. i think they started shipping to Australia in 2010 or early last year. shipping is usually GBP 15 with no limit or how many items you buy. But I think there is a special right now with free shipping to Australia which ends this wednesday. i love their clothes as the style and quality is good and you can't buy them here. prices are not too bad for some basic items. sales are always good. Kids clothes are also good quality. I have recently bought a few tops and some kids clothes and swimwear. the website is pretty good. it keeps things in your shopping basket until you delete them or they sell out. if an item has been in your basket for a few weeks and the price of that item goes on sale then your item automatically updates to the lower price too. items usually arrive in a bit over a week to 10 days. great service especially from overseas and packaged well.
M and S had a sale so purchased a few winter items - cardigans, jumpers and tops. great prices when on sale. They have changed the postage recently too. It is still free shipping to Australia but tracking of the parcel is no longer available. Instead, they give you a date your parcel will arrive. Shipping used to be around 5 business days but now it is just over 2 weeks. I don't mind as long as they arrive safely and they have every time. good way to buy nice items if you don't mind the wait.
Since M&S opened its Australian website orders are taking longer than ever to arrive. Orders arrived quicker from the UK. Very strange. My last order took over three weeks to arrive from Australia to Australia!
I've always been a loyal customer of Marks and Spencer, unfortunately there's no physical store of M&S here in Sydney. I ordered a few deodorants on the website end of last year since they had free shipping to Australia promotion at that time. My ordered came in about 2 weeks, which is the expected timeframe. However, when I opened my package, my deodorants were all leaking and sticky. I wrote an email for them, but to no reply or response. Guess they just lost a customer then.
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