I placed my order on January 31st and got a shipping confirmation email that day. The shoes didm't show up until February 11th. Despite having ordered them specifically for an event to match an outfit (with plenty of time), they arrived late. I would have considered keeping them, but they were not exactly what I was expecting in terms of ruggedness.
Upon sending a request to return them, I was ignored by Camper until emailing them again. Once I sent them back, I was expecting return updates as their website states, but have not received any correspondence. Here we are on March 10th (received in their warehouse February 25th) and they have not received or processed anything yet. I called today and nothing has been done.
The website boasts of their customer support, but I warn other shoppers to STAY AWAY. If you must have Camper products, go to Zappos or other retailers with much better support. In my case, I will not likely purchase another Camper product based on this horrible experience.
"The Yogee Toys site was recommended to me by a friend. I have been VERY disappointed. I ordered a Fisher Price toy for my grandson's bir..." Read More
"This is another store when the physical shop isn't always that easy to get into. Online store means you get access to the Herringbone prod..." Read More
"The product: I'm satisfied with the quality of the product. The boots are real leather and very sturdy, as advertised. It took a few weeks..." Read More
"I went looking online for Scalextric Digital Platinum slot car set for my husbands xmas present.
Ended up getting from Hobby Co, price wa..." Read More
Upon sending a request to return them, I was ignored by Camper until emailing them again. Once I sent them back, I was expecting return updates as their website states, but have not received any correspondence. Here we are on March 10th (received in their warehouse February 25th) and they have not received or processed anything yet. I called today and nothing has been done.
The website boasts of their customer support, but I warn other shoppers to STAY AWAY. If you must have Camper products, go to Zappos or other retailers with much better support. In my case, I will not likely purchase another Camper product based on this horrible experience.