Please read the returns policy of this company before ordering!
They do not offer a refund if an item does not fit. They will only exchange it or offer a refund gift voucher which needs to be used within 6 months. You will also need to pay for return shipping unless the item is faulty.
As the shoes I ordered do not fit I am now up for the cost of shipping the item back and as they do not have my correct size in stock I will now receive an unwanted gift voucher!
There are better online stores out there with much fairer return policies. Shop around and avoid this one!
"Our order for costumes $120 for our boys 4yrs birthday. 8 days items haven't arrived. Contacted costume box "live chat" who insisted I do ..." Read More
"I ordered a custom phone case with my own image on it from the dairy a few months ago. It only took 2 days for it to be shipped, and it ar..." Read More
"I ordered some jewellery from brands exclusive. When I checked the next day there was no order in the history but my credit card has been ..." Read More
"I ordered a pair of shoes last week, and they have already arrived!!
They were too small - my size seems to vary from a 7 to an 8.5 depen..." Read More
"I ordered a pair of Walnut Melbourne shoes from The Iconic on a whim after seeing them on sale and reading great reviews about them on The..." Read More
They do not offer a refund if an item does not fit. They will only exchange it or offer a refund gift voucher which needs to be used within 6 months. You will also need to pay for return shipping unless the item is faulty.
As the shoes I ordered do not fit I am now up for the cost of shipping the item back and as they do not have my correct size in stock I will now receive an unwanted gift voucher!
There are better online stores out there with much fairer return policies. Shop around and avoid this one!