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3.7 from 5 reviews
3 out of 5 reviewers would shop here again
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5 Reviews from our Community

Overall Review Summary
1
1
1
Poor:
0
Individual Review Summary
Service:
3.8
Shipping:
2.8
Pricing:
4.6
Warranty:
3.5
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Date Posted:
Ordered On: 16/06/2015
3
Overall Rating
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Warranty:
maniacmom1221 would not shop at Quicklens again.
Quicklens is not quick
First of all, if price is your #1 objective, this is the place to order your contact lenses from because, according to my own searches, no one can compete with the prices this site offers. And they have 'specials' that are very inviting...just make sure you understand there can be delayed delivery and can not be in a hurry to receive your order.

Next, IF you wear toric lenses, make sure to place your (re)order at least 1 month before you'll need them because it definitely takes at least 4 weeks to have your lenses in hand. My delivery time for my order was 5 weeks!!

Follow up is your responsibility. I never received any followup information regarding my order. I did receive 1 email stating the same information as their website regarding the 4 week delivery time for toric lenses. After a couple of weeks, I emailed them requesting an update on my order and they did reply in a timely manner.

One more thing: reviews consistently talk about the company pretending to be in Australia but are really in Singapore. Truth is they state they are in Singapore on their 'About Us' page. To be honest, I don't know if that makes a difference to me because I just want a good price that includes good service AND most important to me, is to receive my order quickly. And 4 or 5 weeks is not quick.

I guess my point here is if you order contact lenses from this company, plan ahead. Way ahead!!!! Sometimes the lowest price is NOT the best deal. Will I order again from quicklens.com.au I'm thinking about it but now that I have my order, I won't have to actually decide for another few months......

***I'm asked to rate if I would shop here again. I chose No but I haven't decided as yet.