Ordered an Apple iPhone Piel Frama Luxury Leather Case on February 4 from Smartphone in Sydney and received the wrong case on February 13. Smartphone first ignored then tried to avoid 'phone calls about the error. When it was finally agreed that a credit would be made to the relevant credit card, nothing happened. Satisfaction was gained only, and eventually, by involving the credit card company. Smartphone----not so smart!
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"Horrific Customer Service experience.
Took Inkman over a week and 4 e-mails to get back to me about returning a Drum that I ordered in er..." Read More
When it was finally agreed that a credit would be made to the relevant credit card, nothing happened. Satisfaction was gained only, and eventually, by involving the credit card company.
Smartphone----not so smart!