I purchased some backpacks on sale from Incase. It was on special offers. However, after making payments, I realised that they incorrectly charged me for the delivery fee. It was supposed to be cheaper than what I was charged with. So, I contacted the customer service and they decided to waive my delivery fee. It took 2 weeks to get the refund back. Quite happy to be able to resolve issues quick and no hassle required!
"It's so rare to find an online shop that actually has a storefront and staff that will help over the phone and in store. Best part is they..." Read More
"I have purchased few items from this website and after waiting for two months one of my purchases got cancelled. the second item that i re..." Read More
"I ordered a few parts from them and all arrived quite fast. I've been buying parts from them on and off the last few years with no hassles..." Read More
Quite happy to be able to resolve issues quick and no hassle required!