I purchased some backpacks on sale from Incase. It was on special offers. However, after making payments, I realised that they incorrectly charged me for the delivery fee. It was supposed to be cheaper than what I was charged with. So, I contacted the customer service and they decided to waive my delivery fee. It took 2 weeks to get the refund back. Quite happy to be able to resolve issues quick and no hassle required!
"I ordered a few parts from them and all arrived quite fast. I've been buying parts from them on and off the last few years with no hassles..." Read More
"Ordered a suit in preparation for the increasing number of weddings that were being organised. Delivery was free due to my order being ov..." Read More
"For our upcoming trip we needed some Apple equipment and ordered a 30-pin to USB Cable and an HDMI-to-HDMI Cable 1.8m on October 25 and re..." Read More
"It's so rare to find an online shop that actually has a storefront and staff that will help over the phone and in store. Best part is they..." Read More
Quite happy to be able to resolve issues quick and no hassle required!