rolyat would shop at Escentials of Australia again.
Beautiful fragrances
Items for soap making were required so we were fortunate to find this company. We ordered some jasmine speciality fragrance, coconut oil and castor oil (used to have to consume that as a child for some minor illness----yuk!) on January 2 and received the order on January 7. Their communication leaves a little to be desired but their products, prices and speed of despatch more than make up for it.
I've had a terrible experience with this business. The shipped 6 days later and put the wrong address on it. They won't respond to any communication at all. They seem rude and very dishonest.
"Horrific Customer Service experience.
Took Inkman over a week and 4 e-mails to get back to me about returning a Drum that I ordered in er..." Read More
"I needed to order a hand held shower , I stumbled across this website, amazing prices, item was couriered and received in 2 days. Was a qu..." Read More
"We needed a contraption to heat up soup very quickly when away from home. We found a Birko food and drink heater available from this compa..." Read More
"I explored every possible avenue in Australia (including Braun) to locate a spare part for my mid nineties Braun food mixer but to no avai..." Read More
"Needed a quantity of labels in a hurry so placed an order for four colour paper labels (that's labels in four colours, not four labels!) ..." Read More
Their communication leaves a little to be desired but their products, prices and speed of despatch more than make up for it.
100% RUDE AND DISHONEST