Puffer would not shop at LA VAPORZ Wholesale again.
Big fail
Ordered a few times from them. Some prices were attractive, but each time I would get a callback 1 or 2 days after submitting the order telling me they were out of stock on some items. The final straw was when I tried to return 2 DOA items and couldn't find an RMA procedure on their site. Well, that's because they don't have one! I emailed them first and got no response. 4 days later I called and was told that I had to contact the manufacturer ( Kanger in this case) and they refused to honor the warrantee. Of course Kanger told me that my vendor has the responsibility for returns. This makes me question whether Lavaporz is an authorized reseller. I won't be giving them any more of my business and strongly suggest that you stay away as well.
Scottdavis would shop at LA VAPORZ Wholesale again.
owner
We love the prices and products you carry but the customer service is not good at all and almost every order we receive is wrong but other than that we enjoy shopping at la vaporz
newtvpad_company would not shop at LA VAPORZ Wholesale again.
super slow to fulfill order
super slow to fulfill the orders. 2 weeks past, still no further update for second order.First order, got phone to confirm my order; for second order, no call, no delivery. Bad experience.
Cajunvapes would not shop at LA VAPORZ Wholesale again.
WTG
I tried having my order shipped to my store in Texas and billed to my account in Louisiana. Order arrived in 4 days..... to my Louisiana address. Now I get to wait twice as long for inventory and pay double shipping... WTG
avapeshop would not shop at LA VAPORZ Wholesale again.
hurry up and wait
Probably the worst customer service experience in all my years if doing business. Seems like the staff is stretched to thin. They don't respond in a timely manner. Their minimum purchase is set to high compared to other wholesalers. They dont process credit cards on their website so you have do deal with someone over the phone who forgets your order. Think I will pass on this company for now till they can get everything in order.
