Puffer would not shop at LA VAPORZ Wholesale again.
Big fail
Ordered a few times from them. Some prices were attractive, but each time I would get a callback 1 or 2 days after submitting the order telling me they were out of stock on some items. The final straw was when I tried to return 2 DOA items and couldn't find an RMA procedure on their site. Well, that's because they don't have one! I emailed them first and got no response. 4 days later I called and was told that I had to contact the manufacturer ( Kanger in this case) and they refused to honor the warrantee. Of course Kanger told me that my vendor has the responsibility for returns. This makes me question whether Lavaporz is an authorized reseller. I won't be giving them any more of my business and strongly suggest that you stay away as well.
Scottdavis would shop at LA VAPORZ Wholesale again.
owner
We love the prices and products you carry but the customer service is not good at all and almost every order we receive is wrong but other than that we enjoy shopping at la vaporz
Still waiting on shipment Website still has items sitting in cart. After the order was submitted we were contacted that some off the products were not available. My company was charged and it seems something is wrong
newtvpad_company would not shop at LA VAPORZ Wholesale again.
super slow to fulfill order
super slow to fulfill the orders. 2 weeks past, still no further update for second order.First order, got phone to confirm my order; for second order, no call, no delivery. Bad experience.
I was a little spectacle at first, especially with credit card process proposed. But they had no issue doing the transaction COD and with a quick trip the the bank their product arrive immediately and I am able to get the product on my shelf for sale in less than a week.
The communication was spot on and although they are working through growing pains, that should tell you they are doing well and communicating effectively was a huge plus.
I would easily do business with them again, and hope they can accept PayPal or something similar in near future. I did not rate warranty as we have just started our relationship and I have not had any product returned yet.
cwdobbs would not shop at LA VAPORZ Wholesale again.
Disappointed
I've been using LA Vaporz for a couple of months and have over all been pleased with their prices & delivery. A couple of weeks ago I placed my largest order to date and really needed it for the weekend. (Had a big day planned including a cloud comp.) I called on Tuesday, was assured that the order was going out that day, so I paid extra for 3-day shipping to be sure I had it in time. The order didn't go out until Thursday, so I did not have it for the weekend. Had I known that it wasn't shipping until Thursday, I would have paid for next day delivery. Very disappointed, might not use them again.
TheTikiHutVapes would shop at LA VAPORZ Wholesale again.
The Tiki Hut Vapes
My overall experience doing business with your store has been excellent! Keep up the good work!
There are a few items I would order more of if you offered a better color selection. For instance the Aspire cf mod is only offered in black. I would like to get the other colors, as well.
