Sydney_shopper would shop at Universal Store again.
Super easy returns, great product
Have bought a few pairs of jeans from here. One pair just did not fit at all even though the sizing was right. i jumped on their online chat and had organised the return within 10 minutes. great online shop. will definitely buy from there again. I know they have stores around sydney, but seriously their website is so easy there's no need!
I ordered some adorable Happy socks from here after taking a long time to pick as they have a huge huge range! Their site is professional and checkout was quick and easy.
Standard shipping is free for all orders, express shipping is free for orders over $74.95. I had free standard shipping and it arrived safely in 4 business days.
They were really easy to deal with and pleasant, would recommend them as their prices are reasonable and service is great!
"I only recently discovered Luxola, and I was hesitant to order from them because I hadn't heard much about their customer service. I went..." Read More
"After missing a sale they were having on the Qicklock I decided to get one as they're pretty cheap anyway. The site was very easy to use h..." Read More
"I ordered 5 items from them on the 3 Sep 14 . . .13 days later order was still sitting at processing after contacting them was told 4 of 5..." Read More
"I loved this site, everything was so quick with my order. Ordered on the 17th, processed and packed by the 18th and arrived safely via reg..." Read More
I know they have stores around sydney, but seriously their website is so easy there's no need!