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I always find shopping with David Jones easy. It's easy to find what I want, and the checkout process is fast. Plus with free delivery, this is my preferred retailer.
I ordered some skincare from the david jones website and found it a very easy and painless process. It was quick to search for the item and to check out. Free delivery is also available for orders over $50 so that gives me the convenience of shopping without having to head out.
technical hiccups, but excellent customer service and quick delivery
ordered some pants, keychains and wallets - assorted presents
didnt really shop around, saw some items on the website that i could grab for presents so i did - delivery was free for my total spend and included a $50 voucher for shoes (over $100) for my next online spend
there were a few issues as my order wouldnt go through on the online checkout. i had to ring up and a very helpful sales consultant collected details of my order and manually placed it for me
after that, i got the usual order and postal email confirmations
the majority my items arrived 2 days later (super quick!), in a nice looking David Jones box, well packaged. in my mind, the box was a bit unnecessary, but it does add to the premium service/prestige feel offered by David Jones. nice, if those things matter to you.
i say majority, as i never received my voucher, so i contacted David Jones and enquired about it. i was informed that it shipped separately, and indeed, it arrived 2 days later.
overall, my first time buying from David Jones online. a bit of confusion and technical issues with order and delivery, but the customer service was excellent and very helpful. based on this experience, i would definitely buy from David Jones again
I was in David Jones store on Sunday, but wasnt able to purchase the lego toys I wanted as I was with the kids.
When I got home I logged into David Jones online store, they were offering the same discount on the lego as I saw in store, and delivery was free. All the lego was 30% off and they stocked the Lego Pet Store and Lego Town Hall set which are sometimes hard to get and usually expect to pay RPP.
I placed and order on Sunday received notification its dispatched on Monday and expecting item to arrive Tuesday. I was impressed with the handling time all up 3 days. I think this is a great turn around given its xmas trading as well.
I will shop again on David Jones online store. It was so easy. Only thing I was a little disappointed in was that I didnt see option to use David Jones Gift Card to pay for online goods.
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