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I was in David Jones store on Sunday, but wasnt able to purchase the lego toys I wanted as I was with the kids.
When I got home I logged into David Jones online store, they were offering the same discount on the lego as I saw in store, and delivery was free. All the lego was 30% off and they stocked the Lego Pet Store and Lego Town Hall set which are sometimes hard to get and usually expect to pay RPP.
I placed and order on Sunday received notification its dispatched on Monday and expecting item to arrive Tuesday. I was impressed with the handling time all up 3 days. I think this is a great turn around given its xmas trading as well.
I will shop again on David Jones online store. It was so easy. Only thing I was a little disappointed in was that I didnt see option to use David Jones Gift Card to pay for online goods.
technical hiccups, but excellent customer service and quick delivery
ordered some pants, keychains and wallets - assorted presents
didnt really shop around, saw some items on the website that i could grab for presents so i did - delivery was free for my total spend and included a $50 voucher for shoes (over $100) for my next online spend
there were a few issues as my order wouldnt go through on the online checkout. i had to ring up and a very helpful sales consultant collected details of my order and manually placed it for me
after that, i got the usual order and postal email confirmations
the majority my items arrived 2 days later (super quick!), in a nice looking David Jones box, well packaged. in my mind, the box was a bit unnecessary, but it does add to the premium service/prestige feel offered by David Jones. nice, if those things matter to you.
i say majority, as i never received my voucher, so i contacted David Jones and enquired about it. i was informed that it shipped separately, and indeed, it arrived 2 days later.
overall, my first time buying from David Jones online. a bit of confusion and technical issues with order and delivery, but the customer service was excellent and very helpful. based on this experience, i would definitely buy from David Jones again
My shopping experience with DJs online store was better than I anticipated. I made a purchase that had incorrectly went through my credit card 3 times. As I was checking-out, the website crashed & I did not recieve reciept numbers until the 3rd time. When I discovered the 3 transactions, I contacted DJ. They prompted replied and promised to look into it as soon as possible. My transactions were reversed within 3 days and customer service was friendly & informative.
Hopely DJ will improve their website so that customers can make purchases seamlessly. Nevertheless, I am pleased with my experience & this has not deterred me from purchasing from their website again.
All my items were packaged securely and I recieved them safely ^.^
Although they have recently changed free shipping to purchases over $100, they offer free click and collect, which is really handy. I find the website easy to use and the online range is decent. Delivery is expected within 3 days but usually it comes sooner.
Ordering with David Jones is always so easy. They have a good online range and I always get my products delivered within 2 days. With free shipping over $100 or click and collect, and items nicely wrapped, receiving my package is the best part of the experience. With beauty purchases, you also get 3 free samples so that's an extra bonus.
Saw these ballet flats at Myer but unfortunately they didn't have my size. Found them available for pick up from David Jones Bondi Junction. It was also much cheaper than the sale price at Myer. Very happy customer!
I received an Amex notice where they were having a promotion spend over $200 in david jones online and receive $40 off your purchase.
I went online to the David Jones website to browse for some shoes that I need for work.
Placed an order for the followings: x1 Armani Jeans Patent Leather Ballet Navy Size 36 $124.45 x1 Armani Jeans Patent Ballet with Gold Logo Charm white size 36 $143.50
Total $267.95
I thought that this was a really good buy.
Item received as per email received from courier.
I was happy with the products, they fit well and looked like on the picture on the website.
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When I got home I logged into David Jones online store, they were offering the same discount on the lego as I saw in store, and delivery was free. All the lego was 30% off and they stocked the Lego Pet Store and Lego Town Hall set which are sometimes hard to get and usually expect to pay RPP.
I placed and order on Sunday received notification its dispatched on Monday and expecting item to arrive Tuesday. I was impressed with the handling time all up 3 days. I think this is a great turn around given its xmas trading as well.
I will shop again on David Jones online store.
It was so easy.
Only thing I was a little disappointed in was that I didnt see option to use David Jones Gift Card to pay for online goods.