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David Jones Online Reviews

Australia
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4.1 from 19 reviews
15 out of 19 reviewers would shop here again
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Shop for your favourite brands and gift cards instore and online. Discover the latest catalogues and events. Find your closest store. Apply for a David Jones American Express Card.

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David Jones Online

19 Reviews from our Community

Overall Review Summary
5
Okay:
0
1
2
Individual Review Summary
Service:
3.5
Shipping:
4.1
Pricing:
4.3
Warranty:
3.3
Date Posted:
Ordered On: 12/02/2015
5
Overall Rating
Service:
N/A
Shipping:
Pricing:
Warranty:
N/A
Preshes would shop at David Jones Online again.
Easy online shopping
Although they have recently changed free shipping to purchases over $100, they offer free click and collect, which is really handy. I find the website easy to use and the online range is decent. Delivery is expected within 3 days but usually it comes sooner.

Date Posted:
Ordered On: 21/06/2015
5
Overall Rating
Service:
N/A
Shipping:
Pricing:
Warranty:
N/A
Preshes would shop at David Jones Online again.
My favourite department store
Ordering with David Jones is always so easy. They have a good online range and I always get my products delivered within 2 days. With free shipping over $100 or click and collect, and items nicely wrapped, receiving my package is the best part of the experience. With beauty purchases, you also get 3 free samples so that's an extra bonus.

Date Posted:
Ordered On: 2/06/2015
5
Overall Rating
Service:
N/A
Shipping:
Pricing:
Warranty:
N/A
delusion would shop at David Jones Online again.
Armani Jeans Ballet flats
I received an Amex notice where they were having a promotion spend over $200 in david jones online and receive $40 off your purchase.

I went online to the David Jones website to browse for some shoes that I need for work.

Placed an order for the followings:
x1 Armani Jeans Patent Leather Ballet Navy Size 36 $124.45
x1 Armani Jeans Patent Ballet with Gold Logo Charm white size 36 $143.50

Total $267.95

I thought that this was a really good buy.

Item received as per email received from courier.

I was happy with the products, they fit well and looked like on the picture on the website.

Date Posted:
Ordered On: 29/06/2014
4.7
Overall Rating
Service:
Shipping:
Pricing:
Warranty:
N/A
Ayuimi70 would shop at David Jones Online again.
Good Customer Service
My shopping experience with DJs online store was better than I anticipated. I made a purchase that had incorrectly went through my credit card 3 times. As I was checking-out, the website crashed & I did not recieve reciept numbers until the 3rd time. When I discovered the 3 transactions, I contacted DJ. They prompted replied and promised to look into it as soon as possible. My transactions were reversed within 3 days and customer service was friendly & informative.

Hopely DJ will improve their website so that customers can make purchases seamlessly. Nevertheless, I am pleased with my experience & this has not deterred me from purchasing from their website again.

All my items were packaged securely and I recieved them safely ^.^

Date Posted:
Ordered On: 12/05/2015
3.5
Overall Rating
Service:
Shipping:
Pricing:
Warranty:
Harmony would shop at David Jones Online again.
Packing - Wrapping - Shipping
Have made 3 purchases online. First order arrived with security tags still attached. Second order arrived again goods had security tags attached. Third order received though not the correct contents - the goods and shipping advice belonged to someone else. Another return item. Customer Service extremely helpful and apologise profusely. The issue appears to be in the Fulfilment Section.
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