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Very disappointed! Ordered white vans at a cheap price , waited 6 weeks and heard nothing do rang them and they don't have enough stock.
They offered to replace them with all black vans for the same price , as my daughter already had black & white ones.
2 months later I received black & white ones which we already have and I am told by customer service that's what I ordered!
I demanded a refund , but now have to send shoes back first, so they have had my money for 4 months and send wrong stock and no apology or any call to try and fix the problem!
It was my first order and will be my last! And will not recommend them to anyone :(
"I bought 2 x "perfect coverage bras" and 2 x "most loved yoga leggings".
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"I get my Jay Jays gear from their physical stores but when they offered free shipping over the weekend, I grabbed myself some dungarees an..." Read More
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"I purchased a product, weight scales, for 630 dollars. My card details were taken, and the order apparently processed, even getting the "..." Read More
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They offered to replace them with all black vans for the same price , as my daughter already had black & white ones.
2 months later I received black & white ones which we already have and I am told by customer service that's what I ordered!
I demanded a refund , but now have to send shoes back first, so they have had my money for 4 months and send wrong stock and no apology or any call to try and fix the problem!
It was my first order and will be my last! And will not recommend them to anyone :(