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I decided to order a pair of Puma Mens shoes as they were on sale at TopBuy , they were also advertised as including 3 pairs of Adidas Mens Socks. I purchased , found their website easy to use and shipping costs very reasonable. I received the shoes 8 days later without the socks. I emailed to query where the missing item was and they told me they had no idea what I was referring to so I had to send them a screenshot of their website showing the promotion. After 5 more days I received a refund of $10. For such a small purchase I wouldn't go through the hassle again.
expect to wait a while for delivery, not sure about authenticity
ordered a pair of Onitsuka Tiger shoes
you get an email confirmation for your order, but its up to you to keep track of your item/order status - by registering and logging in to your account and tracking it yourself.
the item took 5 weeks to arrive (they do state an ETA of 10-30 days), so just slightly over the stated time
first impressions of opening the package, id have to say i questioned the authenticity of the shoes. ive bought a pair of Tigers before (from a bricks and mortar shop), and the feel and quality of the shoes were significantly different (ie. better) compared to the ones i had just opened. even the box didnt quite look/seem the same
i dont know how to check real vs fake and for the price that i had paid, im not going to make an issue of it.
would definitely say that id be hesitant to buy any similar items from TopBuy again, regardless of price
I ordered a pair of earrings, 'RRP' was $49.95, but I would never buy them from a site like this. I received mine free, they are okay in quality for a free gift but I wouldn't pay $5 for them.
Shipping was not great, received in about 15 business days.
Their constant emails are dodgy and I would strongly recommend unsubscribing.
Warning: some deals they have really are too good to be true e.g. Havianas offered on time were not authentic, a lot of people on Ozbargain have been refunded.
Take the risk only if you're REALLY desperately in need of something but I won't.
I had never shopped at Top Buy before, I was looking for a specific item and found they had the cheapest price, although the website was quite "cheap" looking , I guess it didn't matter. The order was processed but took several days before shipment and took some time to reach my address. I didn't receive shipment notification via email such as other similar sites do. When the product arrived the packaging was crushed in one corner. Not a total disaster but not the best first experience with a new retailer.
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