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Top Buy Reviews

PO Box 268, St Peters, New South Wales, Australia
Is this your store?
3.2 from 9 reviews
4 out of 9 reviewers would shop here again
Categories:
About Us:
Online shopping at Australia's top online bargain discount store! Save up to 80% on daily direct deals & bargains in electronics, I.T, digital cameras, perfume, homewares, toys and much more!

9 Reviews from our Community

Overall Review Summary
1
4
1
1
Individual Review Summary
Service:
2.9
Shipping:
3.1
Pricing:
3.9
Warranty:
3
Date Posted:
Ordered On: 12/11/2012
2.2
Overall Rating
Service:
Shipping:
Pricing:
Warranty:
Venus123 would not shop at Top Buy again.
not up to my standards
I bought 2 products:
Black Desktop Charger Dock Station Cradle For Samsung Galaxy SIII S3 i9300
Reusable Silicone Waterproof Skin Bag for Samsung Galaxy S3 I9300 S III

At first, communication was bad, they had a website issue I couldn't contact with them online. They had a promo going on to report any online bug issues and receive a $50 online voucher, which I claimed. I used that voucher for the above two products, they gave me 3 separate vouchers, two voucher codes didn't work, so I went back and forward with them about it. Dispute took too long and I was disappointed that when they replied it didn't get linked to my personal email so I had to go back to their website to check their reply. So I haven't bothered to try the voucher codes again, they kept saying it would work but it doesn't.

Items took too long to ship. I was going to buy the Samsung S3 from them but due to the lengthy response time I changed my mind.

Shipping was slow. Took over 2 weeks to received the two items.

Items were as described but not top notch. Deck sometimes works but sometimes doesn't, as it was off the voucher I won't complain.

Date Posted:
Ordered On: 23/05/2013
1
Overall Rating
Service:
N/A
Shipping:
Pricing:
Warranty:
N/A
Tamman77 would not shop at Top Buy again.
Very unhappy!
Very disappointed! Ordered white vans at a cheap price , waited 6 weeks and heard nothing do rang them and they don't have enough stock.

They offered to replace them with all black vans for the same price , as my daughter already had black & white ones.

2 months later I received black & white ones which we already have and I am told by customer service that's what I ordered!

I demanded a refund , but now have to send shoes back first, so they have had my money for 4 months and send wrong stock and no apology or any call to try and fix the problem!

It was my first order and will be my last! And will not recommend them to anyone :(