I ordered a gift for a friend from the Oxfam shop late last year. Their website was filled with cute and unique items from around the world and I ended up browsing each category and wanting to buy everything!
I finally decided on a handmade bag made from mosquito netting which my friend could use for his studies. It was delivered quickly, however ended up being incorrectly delivered due to Aust Post error.
Upon contacting Oxfam to discuss the issue, they immediately apologised (even though it wasn't their error) and promised to resend the item the next day. It was sent and delivered as promised.
Great customer service from a super cute retailer. :)
I placed an order on the Oxfam online shop for a vase and 2 cookbooks.
The order arrived promptly and had some of the best parcel packing I had ever seen. I had been anxious about buying the vase online, but it was very well packed.
I was really happy with the purchase, it was easy, prompt and well packed. I would definitely buy from them again.
I ordered a bowl from the Oxfam Shop after seeing that it was on sale just before Christmas. I had wanted the bowl for a while and the sale was the tipping point.
Once again Oxfam outdid themselves with the packing of the parcel, they are just outstanding when it comes to protecting items in transit. The postage cost was very reasonable and the item arrived quickly considering the break in postal service over Christmas.
I am thrilled with Oxfam once again and would definitely recommend purchasing from them!
I placed an order with Oxfam online for a variety of wrapping papers and a few gift cards as I like to try to support a good cause and I have previously bought some lovely papers from them.
The website has a great variety of gift cards and wraps and is well laid out. Happily, they were running a promotion at the time so I did not have to pay for shipping for my order.
The order arrived in good time and the items were well packed, although the box they were in was really overkill for the items themselves, but they make it safely, so it got the job done.
The cards and papers are lovely and I will be very likely to order more at some stage in the future.
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I finally decided on a handmade bag made from mosquito netting which my friend could use for his studies. It was delivered quickly, however ended up being incorrectly delivered due to Aust Post error.
Upon contacting Oxfam to discuss the issue, they immediately apologised (even though it wasn't their error) and promised to resend the item the next day. It was sent and delivered as promised.
Great customer service from a super cute retailer. :)