EB Games is Australia's leading retailer of new and preowned Video Games, Consoles and Accessories for PlayStation 3, Xbox 360, PC, PSP, Wii and DS. Buy online or at one of over 400 stores Australia wide!
Pre ordered Borderlands 2 vault hunters edition, received the standard edition in the mail. Maybe it was an error on their end, I called up confirmed that my order was for the vault hunter edition and they express shipped it to me, received it the next day.
I normally do all my pre orders from JB but they had sold out, they have some good deals especially during the Christmas period and pretty good EB exclusive bonuses for pre orders.
Great interconnectivity between online and retail stores
I ordered a game from EB Games online store (Dishonoured on Xbox 360) and went overseas. When I got home some weeks later the game had not arrived so I emailed EB through their 'contact' button on the website. They said the game had been returned to sender and when I said that there was always someone home they took my phone number, called me and they organised it so that the funds would be repaid to my account and there a copy of the game waiting for me 5min away at my local store. EB could not have handled this better - I was so satisfied with their service.
Wow! I don't know how they did it. I purchased a game online with EB games on a Friday afternoon (think it was around 5:00) and it arrived to me on Monday before lunch time.
I paid an extra $2 for express postage and it really made a difference. Expected delivery was 8 days for normal shipping (although I'm sure it wouldn't have actually taken that long). So happy. I bought a special edition video game for myself, it arrived well packed with bubble wrap and in great condition.
Bought this for $68 + 8.20 shipping off EB Games website. Price was similar to what you'd find in most similar retailers and the shipping cost was fairly expensive. Item took around 21 days to arrive due to a delay in getting stock, but was happy with the item when it arrived and the customer service was always fast and helpful. Would shop again.
While this store has the big titles coming out, you can always find a rare gem of a game that goes under the radar. Also, as I found out when coming from overseas, one game that I wanted had a huge difference in price (even after currency conversion). Service is great and friendly staff too. I would shop here any day.
when EB games are on sales, its very cheap to buy pc games. It has excellant service and it will give you 7 day money back. you can simply say you dont like game etc and they will refund you on spot. Also it has wide range of games from xbox, Wii etc. But one thing shouldnt buy from store is mobile devices.. the prices are quiet dear compare to major stores like Bing Lee and or Harvey Norman
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I normally do all my pre orders from JB but they had sold out, they have some good deals especially during the Christmas period and pretty good EB exclusive bonuses for pre orders.