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Online order with credit card cancelled and forced to use PayPal, at the end it was oversold.
DO NOT RISK YOUR PERSONAL DATA WITH THEM - There are much better online retailers than this one. Lesson learnt for me: never again.
I put my order for a Toshiba following their EOFY misleading online publicity, but the laptops were oversold and they cancelled it next day arguing "Credit Card payment issues" and force you to re-do the transaction only via PayPal, no other options given.
I'm usually very understanding of delays and problems that may arise when buying online. But in this case I'm not going to be so much: First and very last time I buy online with Dick Smith.
Their call center is unable to do anything else than reading from a screen and only works until 3pm WA time. My emails are still unanswered. I'm very surprised people still buying from them.
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Lesson learnt for me: never again.
I put my order for a Toshiba following their EOFY misleading online publicity, but the laptops were oversold and they cancelled it next day arguing "Credit Card payment issues" and force you to re-do the transaction only via PayPal, no other options given.
I'm usually very understanding of delays and problems that may arise when buying online. But in this case I'm not going to be so much: First and very last time I buy online with Dick Smith.
Their call center is unable to do anything else than reading from a screen and only works until 3pm WA time.
My emails are still unanswered. I'm very surprised people still buying from them.