Dick Smith - Talk to the Techxperts - We're doing deals on Apple ipods, laptops, notebooks, 3D TV, LCD and Plasma, GPS with great brands like Logitech, Sony, Samsung, Apple, Tomtom, Garmin, and Microsoft!
Jacquelinee would shop at Dick Smith Electronics again.
6 business days during busy period!
I ordered some Logitech earphones from Dick Smith on Christmas day. This is during the busy season so I wasn't expecting my order til at least 2 weeks later but they arrived today, the 2nd of January - an impressive 6 business days!
Arrived via registered post and my product was fine. This was during a free shipping promo so great value there.
My first Dick Smith online shopping experience was good so I'll be back for any other electrical I need. Sometimes their site can be misleading with 'up to ___% off' signs but otherwise their site is easy to navigate and checkout is quick and easy.
reptile would shop at Dick Smith Electronics again.
faulty item, replaced without issues. good service overall
ordered a mobile phone online to be picked up in store. as stock was low, no shipping/delivery was available
i received a text notification 2 days later, letting me know that my item was ready for pickup at my selected store
out of the box, the phone had issues with the sim tray (wouldnt eject the sim properly and got stuck). the original store i had purchased the phone from had sold out, so i had to ring another dick smith for stock and head there to have the item replaced. slightly inconvenient, but things like this happen
the phone was swapped over without any issues, and the new one worked fine. hopefully it holds out for the next couple of years
so overall, good service, just inconvenient having to drive around for faults with the item, but its no fault of Dick Smith
hothaibinh would shop at Dick Smith Electronics again.
Bad Product
I ordered a GPS from the website to my friend in WA. The order arrived in a week but the GPS charger doesn't work. At first we thought it was because of the old car so we left it unused for 2 months. Then I found an old phone charger to try and found the GPS was working normally so we concluded the charger was broken. We complained Dick Smiths and they advised us to ask the manufacturer first for faster service. We found it troublesome so we ordered a charger from ebay. The GPS worked for a few days with the new charger but then I couldn't turn it on anymore. Anyway, it was a single incident, other orders were all fine to me.
syoleen would shop at Dick Smith Electronics again.
Good
Before I bought Diablo III from Dick Smith, I placed an order from JBHifi. But JBHifi didn't deliver it after 4 weeks. I received it from Dick Smith first even though I placed order there 2 weeks later.
T_double_U would shop at Dick Smith Electronics again.
Great price
On the 06/11/2012 i ordered 2 'UNIDEN 72XLT VHF/UHF Scanners' for $20 each (clearance),when i arrived one of the scanners was a returned unit which wasn't declared on the site,she take off another $5 which was okay i guess.
There was no shipping charge as it was a Click & Collect reservation.
as.beatstherest would shop at Dick Smith Electronics again.
Great Product, Cheap Price, Stupid Delivery!
I ordered an $10 amaysim Voucher from Dick Smith, on special for $7.92. It was a free shipping item but I thought because I only needed the code they would digitally send it to me. Sure enough a few days later a 5kg satchel came from Startrak with my voucher in it! Thats right, one A4 sheet of paper with a voucher on it put into a 5kg satchel. I would buy again, but I think they are just wasting resources for themselves and the customers time.
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Payment was made via Paypal and a order confirmation email was sent.
3 days later, an item shipped email was sent.
2 days after that, my item arrived. So overall, less than a week for my items to arrive.
A good price, with free (and quick) delivery
Happy with the service and delivery times, so would have no problems buying from Dick Smith again