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Dick Smith Electronics Reviews

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4.3 from 63 reviews
61 out of 63 reviewers would shop here again
About Us:
Dick Smith - Talk to the Techxperts - We're doing deals on Apple ipods, laptops, notebooks, 3D TV, LCD and Plasma, GPS with great brands like Logitech, Sony, Samsung, Apple, Tomtom, Garmin, and Microsoft!

63 Reviews from our Community

Overall Review Summary
23
2
2
1
Individual Review Summary
Service:
4.2
Shipping:
4.4
Pricing:
4.4
Warranty:
3.9
Date Posted:
Ordered On: 20/07/2014
4
Overall Rating
Service:
Shipping:
Pricing:
Warranty:
N/A
reptile would shop at Dick Smith Electronics again.
Quick shipping times. Can have competitive prices with sales
Ordered a Chromecast to see what all the hype was about

I received an payment confirmation and order shipped email the same day, which was quite pleasing. My item arrived 3 days later, so only a 4 day turnaround time, which i was quite happy with.

Havent used the chromecast as yet, as i (still) havent had the time nor immediate motivation to do so. Ill get around to it one day

Happy to order from Dick Smith again if they can keep up the quick delivery times

Date Posted:
Ordered On: 1/08/2014
4
Overall Rating
Service:
Shipping:
Pricing:
Warranty:
N/A
reptile would shop at Dick Smith Electronics again.
Quick delivery times, with (currently) free delivery on Friday
Ordered some batteries and received free delivery as part of Dick Smiths Free Delivery Friday promotion.

Was emailed my order confirmation and item marked as shipped on the same day. My batteries arrived 3 days later. Nice and quick.

Batteries are batteries so nothing exciting to report on here.

Am happy to buy from Dick Smith again so long as they have what i'm looking for, as im happy with their delivery times.

Date Posted:
Ordered On: 25/10/2014
4
Overall Rating
Service:
Shipping:
N/A
Pricing:
Warranty:
N/A
shopreviewer would shop at Dick Smith Electronics again.
Easy and straighforward to use
Dick Smith had a purchase over $100 get $20 off online only deal.

Chose their "Click and Collect" feature and nominated the store I wanted to pick it up from.

Got an email 2 days after my order to say that the item was ready to be collected in store.

Overall was an easy and straightforward transaction.

Date Posted:
Ordered On: 8/07/2011
4.2
Overall Rating
Service:
Shipping:
Pricing:
Warranty:
cdfong would shop at Dick Smith Electronics again.
Bargains to be found, avoid house brand products
From time to time, DSE offers products at very tempting prices which is the reason I purchased from them online several times. I am very pleased with the next day shipping option they have since I live near the CBD and usually get what I ordered quickly. However, I bought a DSE branded 2in1 vacuum stick cleaner which performed alright till it just stopped working a year later. It was cheap and you get what you pay for.

Date Posted:
Ordered On: 21/02/2014
4.3
Overall Rating
Service:
Shipping:
Pricing:
Warranty:
N/A
reptile would shop at Dick Smith Electronics again.
Nice and efficient service. Quick delivery times
Ordered some rechargeable AAA batteries

Payment was made via Paypal and a order confirmation email was sent.

3 days later, an item shipped email was sent.

2 days after that, my item arrived. So overall, less than a week for my items to arrive.

A good price, with free (and quick) delivery

Happy with the service and delivery times, so would have no problems buying from Dick Smith again

Date Posted:
Ordered On: 25/12/2013
4.3
Overall Rating
Service:
Shipping:
Pricing:
Warranty:
N/A
Jacquelinee would shop at Dick Smith Electronics again.
6 business days during busy period!
I ordered some Logitech earphones from Dick Smith on Christmas day. This is during the busy season so I wasn't expecting my order til at least 2 weeks later but they arrived today, the 2nd of January - an impressive 6 business days!

Arrived via registered post and my product was fine. This was during a free shipping promo so great value there.

My first Dick Smith online shopping experience was good so I'll be back for any other electrical I need.
Sometimes their site can be misleading with 'up to ___% off' signs but otherwise their site is easy to navigate and checkout is quick and easy.

Would recommend.

Date Posted:
Ordered On: 4/04/2015
4.3
Overall Rating
Service:
Shipping:
Pricing:
Warranty:
N/A
Gustomaxximus would shop at Dick Smith Electronics again.
Surprisingly Good Picet And Service
Bought a TV here. Typically JB would be my go to but I was surprised to find the best value product at DS instead. The staff were super helpful and friendly. I'll absolutely head back there when looking for products in future.

I gave shipping a lower score as organising in store shipping is almost twice the price of ordering online.

The biggest con from my experience, I saw DS were Selling $70 'gold plate' HDMI cables near the front desk. This is such an old scam taking advantage of less tech knowledgeable customers. They should be ashamed and for me this puts up my distrust hackles whenever I see a business act in these type of ways.

Overall: They are now a store I would be significantly more likely to consider for future purchases.