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Dick Smith Electronics Reviews

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4.3 from 63 reviews
61 out of 63 reviewers would shop here again
About Us:
Dick Smith - Talk to the Techxperts - We're doing deals on Apple ipods, laptops, notebooks, 3D TV, LCD and Plasma, GPS with great brands like Logitech, Sony, Samsung, Apple, Tomtom, Garmin, and Microsoft!

63 Reviews from our Community

Overall Review Summary
23
2
2
1
Individual Review Summary
Service:
4.2
Shipping:
4.4
Pricing:
4.4
Warranty:
3.9
Date Posted:
Ordered On: 7/12/2014
5
Overall Rating
Service:
Shipping:
N/A
Pricing:
Warranty:
dylo would shop at Dick Smith Electronics again.
Convenient and Great Price
I needed an all in one printer for my home but didn't want to spend too much. I had heard some bad reviews from friends about Dick Smith but found they offered the cheapest option. I order online and chose to collect it from my local store. After ordering I received a text message 45mins later that the item was ready for collection. I collected it the following day and it has been a pleasant experience and a store I will try again.

Date Posted:
Ordered On: 15/08/2014
4
Overall Rating
Service:
Shipping:
Pricing:
Warranty:
N/A
reptile would shop at Dick Smith Electronics again.
Occasionally has good prices, but good delivery times
Ordered a iPad mini casne as my existing one was getting tattered and had seen better days

Received free delivery as part of their on again, off again, free shipping fridays.

I received a confirmation email and my item was marked as shipped the same day. Strangely, the item took 5 days to arrive (well, 3 business days). From past experience, Dick Smith orders normally arrived within 1-2 days, though im not complaining. More of a statement.

The case was basic, but exactly what i needed. Happy to buy from Dick Smith again, pending good products at good prices, with the convenience of delivery to my door.

Date Posted:
Ordered On: 5/09/2014
4
Overall Rating
Service:
Shipping:
Pricing:
Warranty:
N/A
reptile would shop at Dick Smith Electronics again.
Some good prices, with a small shipping fee
Ordered an LG bluetooth sound dock that was both iPhone and Android compatible

Shipping was an acceptable $5

My order was confirmed as soon as the payment was made, with my invoice being sent the next day.

My order was marked as shipped 3 days later, to arrive 4 days after that. As i was not in a rush to receive the item, i felt that the delivery time was acceptable.

The sound quality of the dock itself was good for the price, but not as good as i expected. But with the large variety of pairing options, it is a versatile unit and would come in handy for having people over.

Depending on the product and price, i would consider purchasing from Dick Smith again

Date Posted:
Ordered On: 29/03/2015
4
Overall Rating
Service:
Shipping:
Pricing:
Warranty:
N/A
reptile would shop at Dick Smith Electronics again.
Some well priced products, add small shipping charge
Ordered a 40 pack of AA batteries

Decided to purchase a large pack of AA batteries just so that i would have some spare around. Never hurts to do so. There was a $5 shipping charge.

My order was confirmed on the day of purchase, shipped the next day and to arrive the day after that.

The shipping times were good, and price was market value, but no complaints from my end for this purchase.

As such, i would be happy to purchase from Dick Smith again, with no current problems to recommend them to others

Date Posted:
Ordered On: 28/03/2015
4.5
Overall Rating
Service:
Shipping:
N/A
Pricing:
Warranty:
N/A
JacobLukeWood would shop at Dick Smith Electronics again.
Chromecast
I decided it was time to get a Chromecast and Dick Smith had a great deal on one. I'm one of those people who want something as soon as they order it. So click and collect is a great option.

Dick Smith offer an easy to use click and collect option that not only lets me pay online or in-store but lets me pay online using PayPal as well as a credit card, which is very handy.

I was able to place my order with PayPal quickly and easily and their website auto-filled most of my details from my PayPal account.

I received an email notification telling me my order had been placed and a PayPal receipt. However it took a fair while to say my order was ready for pickup, but I did receive an SMS and email.

Pickup was easy, just having to show the SMS or email (I showed the SMS) and no ID was required for a purchase under $100.

Date Posted:
Ordered On: 24/02/2015
4.7
Overall Rating
Service:
Shipping:
Pricing:
Warranty:
N/A
marlie29 would shop at Dick Smith Electronics again.
Great price
I've been thinking of purchasing chromecast for few months now, however I have not had a chance to buy as I know the price could be low, but it has not gone down for a while.

As soon as i found the deal for it, I decided to purchase from dick smith and get it delivered to my address.

The price was great, the packaging is great too.

I will definitely buy from them again, especially if they have some special deal going on

Date Posted:
Ordered On: 4/04/2015
4.3
Overall Rating
Service:
Shipping:
Pricing:
Warranty:
N/A
Gustomaxximus would shop at Dick Smith Electronics again.
Surprisingly Good Picet And Service
Bought a TV here. Typically JB would be my go to but I was surprised to find the best value product at DS instead. The staff were super helpful and friendly. I'll absolutely head back there when looking for products in future.

I gave shipping a lower score as organising in store shipping is almost twice the price of ordering online.

The biggest con from my experience, I saw DS were Selling $70 'gold plate' HDMI cables near the front desk. This is such an old scam taking advantage of less tech knowledgeable customers. They should be ashamed and for me this puts up my distrust hackles whenever I see a business act in these type of ways.

Overall: They are now a store I would be significantly more likely to consider for future purchases.