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3.2 from 81 reviews
42 out of 81 reviewers would shop here again
About Us:
Kogan LED TV and LCD TV prices smash the competition. Discount LED televisions is our specialty. You can buy a discount LED TV and LCD TV from our LED TV Online store. The best value LED TVs and LCD TVs in Australia. We cut out the middle men to give you LED TVs with huge discounts.

81 Reviews from our Community

Overall Review Summary
15
11
14
15
Individual Review Summary
Service:
2.9
Shipping:
3
Pricing:
4
Warranty:
2.7
Date Posted:
Ordered On: 14/03/2013
4
Overall Rating
Service:
Shipping:
Pricing:
Warranty:
N/A
buzztell would not shop at Kogan again.
Quick delivery, cheap, but bad products
I purchased a remote control UFO from Kogan as part of a sale. The final price with delivery was $50. It arrived in 4 days from the time I ordered.

I wasn't expecting much from the product itself, when It arrived I unpackaged it and found that one of the rotars was broken. Luckily there were replacements in the package. I fixed it and then attempted to fly it. It worked for about 5 minutes then one of the rotors stopped spinning completely. I couldn't get it to work. I didn't bother attempting to get a refund, I though it wasn't really worth it.

So the product came quick, was priced well but didn't really work. You get what you pay for.
Cheap price but the worst after sales service experience considering I was buying an item around $500.. Ordered nexus 4g. Got nexus wifi
They sent me the wrong item and it's taken over a month, yet I'm still waiting
The website originally said it would ship in 2-3days which helped me in my decision to buy it.
It took them over a week to assess that they gave me the wrong product.
(took me 5 minutes once it was out of the box).it's not hard to see a SIM card slot ain't there.. I'm guessing this is a common occurrence on the kogan website.
All I can say is buyer beware...

Myozzymail posted on 5/12/2013

Date Posted:
Ordered On: 26/03/2016
4
Overall Rating
Service:
Shipping:
Pricing:
Warranty:
N/A
reptile would shop at Kogan again.
Large range of products, with quick international delivery
Placed an order for a mobile phone (imported stock). was given free delivery as part of my purchase.

Payment was easy via PayPal and payment was confirmed the same day. My item was then marked as posted 3 days later, with a tracking number via Toll Global.

My item then arrived 2 days later. Quite happy the delivery time, considering it was shipped from interstate.

Phone was in working condition and so far runs smoothly. Not sure about warranty, but hopefully won't have to use it. Haven't heard the best things about Kogan & warranty.

Based on this experience, i would be happy to buy from Kogan again
I guess you havent purchased anything recently. Kogan customer service is WOEFUL!

Glen posted on 30/12/2017

Date Posted:
Ordered On: 20/09/2011
4.2
Overall Rating
Service:
Shipping:
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Blue5 would shop at Kogan again.
bought ipad online - great price!
I bought an iPad 2 online. Demand meant it was delayed slightly however I received it within 2 weeks of purchase and for a significantly cheaper cost!

Date Posted:
Ordered On: 8/02/2016
4.3
Overall Rating
Service:
Shipping:
Pricing:
Warranty:
N/A
JacobLukeWood would shop at Kogan again.
Micro USB Cable
My order of a Micro USB cable from Kogan was a breeze to put through, they've really improved their online ordering system making it super simple to check out with. Their email updates are also quite great.

The cable itself came in a padded bag and seems to be good quality so far and was super cheap.

Free shipping was included however they ship from an overseas warehouse (despite being an Australian business) so my order took just over 2 weeks to arrive which was mentioned on the website.

There was plenty of payment methods including PayPal which is also a big plus.

Date Posted:
Ordered On: 9/12/2014
4.3
Overall Rating
Service:
Shipping:
Pricing:
Warranty:
N/A
lovlovlee would shop at Kogan again.
Great sales
Kogan has many offers and sales and they change daily. I had the opportunity to snag myself a personalise-yourself calendar. The order was processed through really quickly.

Date Posted:
Ordered On: 30/06/2015
4.3
Overall Rating
Service:
Shipping:
Pricing:
Warranty:
N/A
marlie29 would shop at Kogan again.
Unnecessary huge packaging
It's my first time shopping at Kogan, as one of the biggest Australian online you don't need to worry about their reliability.

Items are really cheap and I have no issues whatsoever with those, delivery was pretty prompt (less than a week)

The thing I would highlight however, is the size of packaging!

Containing only one laundry liquid, I've received a box which can contain up to 24 of the same thing.

Not sure how I feel about this, but I think they should choose a proper sized box for any delivery in the future.

Date Posted:
Ordered On: 27/05/2014
4.5
Overall Rating
Service:
Shipping:
Pricing:
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glenrose would shop at Kogan again.
Great customer services and prices
I ordered a Universal Phone Holder & Rapid Car Charger Kit and also a Universal 2600mAh Power Bank from Kogan. Very easy site to navigate, crazy good prices but as most people know sometimes not the best quality. I've found the power bank to be great, better than a more expensive one I'd bought elsewhere. The Phone Holder only last about a month before it started to droop and now no longer holds the phone up. On the flip side Kogan's Customer Service offered to send a brand new one out to replace it without me having to need to return the dud one so was very impressed with that.