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I ordered an iPhone 5c from Kogan as it offered the phone at the cheapest price both online as well as in any stores.
I was a bit doubtful as it was not a local Australian store, but nearly one year later I've had no problems with my phone.
As it was being shipped from overseas I was prepared to wait a few weeks for it, and it took about 3 weeks to be delivered.
On the negative side, the charger that came with the phone was not compatible with Australian power supply and Kogan provided a generic adaptor. It would be nice if they made it possible to supply the correct power plugs seeing as they distribute worldwide, or at least provide original Apple adaptors.
On the 20/12/2012 i ordered 3 Kogan micro sim cards and was told before purchase that they wouldn't be dispatched until the 28th December and sure sure enough i received a shipping notification on the 28th december.
They just arrived today and unfortunately they were all nano sims so are unusable to me.
I purchased this 32GB USB 3 Flash Drive after receiving a $25 free voucher from Kogan as of their failure to provide a quality support service when I purchased from them during the christmas so I decided to treat myself to a 32GB USB 3 Flash Drive with free shipping, it ended costing me $29 but for $4 I feel as if it was an excellent deal.
The shipping was a horrible downside, taking them around a week (7 days) days to even mark the item as shipped, although once it was shipped it arrived quickly but it was not packaged very well being sent in a cardboard envelope with the Kogan logo on it, I guess that was acceptable for a small flash drive.
The checkout process was quite easy and pleasing and a variety of payment options such as PayPal were available.
I ordered a 32" Agora Smart LED TV (HD) at a heavily discounted pre-sale price. The initial shipping date was approximately 2 weeks after the date of purchase; however, I received an email to advise that shipment was delayed for a further 2 weeks due to unforeseen circumstances. 2 weeks came and went but still I had no TV. It was only after I contacted Kogan another week later to query the whereabouts of my delivery that I was advised that my order had been shipped.
Whilst the delivery was significantly delayed, Kogan TVs are excellent value for money and I would definitely purchase one again.
Surprisingly quick shipping time. Large range of products at decent prices
Ordered a Samsung solid state drive in preparation for an upgrade to a laptop purchase that i had recently made. Free shipping was part of a promotional purchase.
Pricing for the product was quite competitive, but the stock was shipped overseas from an international warehouse. There is a risk of purchasing international electronic products for warranty purposes, but i had faith in the reliability of the drive that i had purchased.
My order was confirmed, with my order being shipped out the next day (via Toll). Four days later, my item arrived.
As this was my first Kogan order (from memory), i was quite happy with the quick turnaround time.
The installation of the drive is waiting for the laptop before it is installed.
I've heard quite a few horror warranty stories with Kogan, so fingers crossed, i'll never have to go through it myself. If something bad happens, perhaps next time, i'll pay a 10% premium for the local warranty and greater peace of mind.
For now, only time will tell. So far, based purely on price and shipping time, i'd say i would purchase again from Kogan, but be mindful of what products i buy.
I must admit that I didn't purchase too much from Kogan but I did buy a Stylus Pen during the peak shopping season (Christmas). The website itself is easy to place an order on.
Payment was easy with Paypal. However Shipping time was a real let down. I know Kogan has it's warehouses in Hong Kong and I know that my product was a $1 clearance but I must admit that shipping shouldn't take ~ 1 month.
Despite the shipping time, overall I was satisfied with the product itself and how it was easy to place an order.
I've got 2 samsung galaxy s3 for a really cheap price! almost half of the retail prices.
Shipping is not that fast, it took around 2 weeks after they said they are processing the orders but considering the price I can get through Kogan, pretty happy overall!
"i purchased a 30 pin to lightning converter from this store
the quality of item is unquestionable and the price is very reasonable as wel..." Read More
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It only took a day for the order to be read..." Read More
"I ordered on the 2nd of October and my order arrived 9 business days later, today! I was so excited to just unravel everything I got, our ..." Read More
I was a bit doubtful as it was not a local Australian store, but nearly one year later I've had no problems with my phone.
As it was being shipped from overseas I was prepared to wait a few weeks for it, and it took about 3 weeks to be delivered.
On the negative side, the charger that came with the phone was not compatible with Australian power supply and Kogan provided a generic adaptor. It would be nice if they made it possible to supply the correct power plugs seeing as they distribute worldwide, or at least provide original Apple adaptors.
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