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Officeworks Reviews

Australia
Is this your store?
4.3 from 43 reviews
39 out of 43 reviewers would shop here again
About Us:
Officeworks is Australia's largest supplier of office and stationery products catering for all your work, home and school needs. We have the widest range of stationery, technology, furniture, general office products and print and copy services, at the lowest prices everyday. Buy online or visit our stores now!

43 Reviews from our Community

Overall Review Summary
6
3
2
2
Individual Review Summary
Service:
4.2
Shipping:
4.4
Pricing:
4.6
Warranty:
4.7
Sort By: Date | Rating | Helpfulness | Shop Again
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Date Posted:
Ordered On: 12/04/2016
5
Overall Rating
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N/A
BrookeB would shop at Officeworks again.
Very Happy
Hurrah! A rare positive experience with Officeworks click and collect. I ordered 50 packets of coloured pencils and some red pens via click and collect as they were not in stock at my local store and I was not spending enough to qualify for free shipping.

Having not had great experiences previously with click and collect at Officeworks I didn't have high expectations but two days later I had received notification that it was all there ready to collect and when I went in to the store my order was found quickly and I was out the door in a few minutes with a smile on my face.

Perhaps Officeworks are finally ironing out the kinks in their ordering system.

Date Posted:
Ordered On: 17/01/2016
5
Overall Rating
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N/A
reptile would shop at Officeworks again.
Often competitive pricing, many store locations and free click and collect
Ordered a USB for storing backups with free collection at my local store

A receipt was emailed to my account the same day, and an invoice being sent the day after.

The following day, my item was marked as ready for collection, which was nice and quick.

interestingly, the stock was not store stock, it was shipped from the online warehouse. i almost feel the cost of shipping was actually more than the cost of the item.

Nevertheless, a quick and easy order. I'd be happy to purchase from and recommend Officeworks again.

Date Posted:
Ordered On: 21/12/2015
5
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N/A
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Preshes would shop at Officeworks again.
Great range of office supplies
I purchased a polaroid 300 pack (camera, pack of film, photo album and a strap) for only $99. The camera alone elsewhere is over $100 and so is the instax camera (which has less features). I was able to pick click and collect so I can finalise the payment online. Very happy customer.

Date Posted:
Ordered On: 24/08/2015
5
Overall Rating
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N/A
Bec_ would shop at Officeworks again.
Fast shipping
I ordered a set of pencils that was difficult to find and the only are stores that had them were selling them for a much higher price than Officeworks.

As I put the order in before 11:30am and the cost was over $55, I received free same-day shipping that arrived around 3:30pm the day I ordered. The box was large enough with the contents undamaged inside.

Date Posted:
Ordered On: 8/05/2015
4.5
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Emma_Black would shop at Officeworks again.
Speedy Service
I purchased a data shell laptop case at 11pm the night before and it arrived at my door the next day!

Postage did cost $5.95 but that is one of the cheapest flat rates I have ever paid.

I was also really impressed as the case just came in a box with the tax invoice, no excessive, unnecessary plastic packaging.

Will definitely shop online with them again.

Date Posted:
Ordered On: 29/12/2014
4.5
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N/A
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BrookeB would shop at Officeworks again.
Easy Purchase
I ordered a large quantity of sharpeners and exercise books from Officeworks online during their back to school sales.

I was hoping to buy more exercise books, however the shopping cart would only allow me to purchase 49 as that was all that was in stock. Annoying, but so much better than the cart allowing me to purchase more than was actually available only to cause problems later.

I arranged to click and collect the order to save on postage costs and received an e-mail 2 days later telling me that my order was ready for collection.

Funnily enough when I went in to collect my order, the young lady who picked it up from the back of the store had to then collect some of the items from the shelves on her way through the store. This wasn't an issue as the items were all available, however I would have been upset had they not been. Particularly as the number of exercise books was made up with the very last one on the shelves.

It seems like an odd business model, e-mailing people to say their order is ready, when it actually needs to be put together while they wait in store.

I was happy with this order. I would order from Officeworks online again.

Date Posted:
Ordered On: 21/11/2014
5
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N/A
BrookeB would shop at Officeworks again.
Easy Purchase
I purchased 19 packs of colouring in pencils from Officeworks online as I had been unable to find the pencils I was after in my local store.

I had been keeping an eye on the website to see if I could order the pencils online, as ordering options seem to change depending on stock levels, and when the online ordering option reappeared I placed an order.

I would have ordered more packs however the shopping cart would not let me purchase more than 19 packs as that was all that was in stock. I appreciated this, I am sure that the stock levels are difficult to maintain, but it made ordering much easier for me and minimised the potential for issues with my order.

I opted to click and collect this order as I did not want to pay for delivery and I didn't want to order enough items to reach the minimum cost for free delivery.

It took 5 days for the order to reach my store and collecting it was a simple process. The order was well packed.

I would shop from Officeworks online again.