Horrific Customer Service experience. Took Inkman over a week and 4 e-mails to get back to me about returning a Drum that I ordered in error. They refused to offer me a swap for the correct model, saying it was a $120 lesson I had to wear. Even had the cheek to suggest I try to sell it on eBay.
On July 23 I ordered multiple genuine HP replacement ink cartridges and received them on July 28. The communication and prices were excellent. These guys are reliable, offer an exceptional service and all at low prices.
I needed more genuine HP cartridges so ordered five on July 14. They were delivered (with no shipping cost as I found a promo voucher) on July 16. The cost of the cartridges was the lowest I could find. I was advised at every stage of the progress of my order from order confirmation to shipping date plus tracking info. Excellent service in every way.
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"I needed a 3pk of Advocate for Cats and found Vet Products Direct to have the cheapest price. The order process was simple and I received ..." Read More
"On the recommendation of my Natural Therapist, I ordered 4 tubes of Traumeel (natural trauma gel), mainly to help the recovery process of ..." Read More
"We needed a quantity of small felt balls to enable us to make a variety of items for Christmas. So we ordered 2000 x 2cm felt balls and a ..." Read More
"Shea Butter and Cream Jars for soap making were ordered on January 4 but not despatched until January 15----maybe due to the holiday seaso..." Read More
Took Inkman over a week and 4 e-mails to get back to me about returning a Drum that I ordered in error. They refused to offer me a swap for the correct model, saying it was a $120 lesson I had to wear. Even had the cheek to suggest I try to sell it on eBay.