Our order for costumes $120 for our boys 4yrs birthday. 8 days items haven't arrived. Contacted costume box "live chat" who insisted I do a follow up phone call with there postal service ( Star Track\ hopeless) to located items. Response item was on its way with the driver who couldn't be contacted x 3 days. Again spoke with costume box live chat web service to again inquire about items location. Who responded insinuating I was "Dead". Emailed their manager regarding this disappointing experience and unprofessional service. Who then insisted the service agent made a typo...????? And that the items would arrive by 5:30pm. By 5:00pm no items so I phone back again, they reassured me that the drive was working late and items would arrive by 6:00pm. 3 days later I requested a full refund, items never arrived. The whole experience was rubbish, disappointing, unprofessional and insulting.
"I purchased a Lenovo G560 in 2011 with UEE warranty. I was very upset to find out that UEE extended warranty I purchased through MLN was n..." Read More
"Order ID is wrong as I never received confirmation of my order with Magshop, and in my account half my subscriptions are missing. Orders w..." Read More
"I purchased some Skins compression tights from Bailetti Sports, which were on sale. The shorts arrived in 3 days from when I ordered (I li..." Read More
"Ordered a WiiU game to be delivered. i had the choice of in store pickup or to have it delivered, with a wide range of payment options. fo..." Read More
