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Wrong colour and wrong sized t-shirt sent out to me. Surfstitch office insisted on the incorrect t-shirt being sent back by expensive registered post (£8) before I could receive another. However, they were unable to tell me if they had my correct order in stock. I eventually received a refund for the t-shirt after many emails, but after promising the refund postage to me, they did not give me the postage refund. I had to send many more emails, and contact their Head Office in Australia before they finally gave me the postage refund via PayPal whereupon I received less than I should have done due to the exchange rate.
I eventually bought the t-shirt from a reputable store with no problem, which I wished I had done firstly.
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I eventually bought the t-shirt from a reputable store with no problem, which I wished I had done firstly.