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Wrong colour and wrong sized t-shirt sent out to me. Surfstitch office insisted on the incorrect t-shirt being sent back by expensive registered post (£8) before I could receive another. However, they were unable to tell me if they had my correct order in stock. I eventually received a refund for the t-shirt after many emails, but after promising the refund postage to me, they did not give me the postage refund. I had to send many more emails, and contact their Head Office in Australia before they finally gave me the postage refund via PayPal whereupon I received less than I should have done due to the exchange rate.
I eventually bought the t-shirt from a reputable store with no problem, which I wished I had done firstly.
"I bought myself a bra by UNIF from black salt. It was on sale for half price and shipping was $15. It arrived within two weeks, which was ..." Read More
"I have found it really difficult to find a good climbing book until I stumbled upon Onsight Photography. the website is really easy to nav..." Read More
"I ordered Tom Ford prescription glasses ,and only found out they were discontinued after paying and only by checking order status .These f..." Read More
"I ordered a sample of MOMMA base, contouring powder and HD finishing powder which was free and with $5 shipping however they were holding ..." Read More
"I bought this 65 liter top-loading ruck-sack from Kelly's Camping and I have to say the quality of this bag is good. The fabric is a littl..." Read More
I eventually bought the t-shirt from a reputable store with no problem, which I wished I had done firstly.