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Surf Stitch Reviews

Mona Vale, New South Wales, Australia
Is this your store?
4.6 from 28 reviews
26 out of 28 reviewers would shop here again
About Us:
Australia’s Largest Online Surf Shop. The Best Surf Brands & The Latest Surf Gear! Shop Surf, Snow, Skate & Fashion. Free Next Day Delivery & 100 Day Returns*

28 Reviews from our Community

Overall Review Summary
1
2
Bad:
0
1
Individual Review Summary
Service:
4.4
Shipping:
4.7
Pricing:
4.5
Warranty:
4.7
Date Posted:
Ordered On: 19/05/2014
5
Overall Rating
Service:
Shipping:
Pricing:
Warranty:
erikaowens would shop at Surf Stitch again.
Amazing shipping time!!
I ordered a pair of work shoes (vans) off surfstitch. They had a sale on so I got 20% off and free shipping. Usually it takes a little while for things to arrive to my house as I'm in regional south australia, but this literally arrived the next day via courier, which was convenient as my work shoes broke the day before that! I was especially impressed that they had express shipping advertised as 2-3 business days and I got my parcel in less than 24 hours.

Their customer service is great, products are fantastic are shipping times rule!

Date Posted:
Ordered On: 23/12/2014
4
Overall Rating
Service:
Shipping:
Pricing:
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nicolapaterson would shop at Surf Stitch again.
Good shipping and value
I ordered a pair of board shorts for my dad's Christmas present, they were discounted and came with free shipping. The website is generally pretty easy to navigate and to purchase. However they were too small and i had to return them, unfortunately the returns process was tedious and hard and expensive. There was no free returns option for my parcel so i had to pay around $20 to post it, not only that i had to call up several times asking about the procedure to return. However my overall experience with surf-stitch is pretty good and i recommend it to my friends as they have all the surfing brands usually at discounted prices and shipping is fast.

Date Posted:
Ordered On: 30/03/2015
5
Overall Rating
Service:
Shipping:
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nicolapaterson would shop at Surf Stitch again.
Good value and shipping as always!
I ordered some bikini bottoms and a cropped tee from Surf Stitch recently and they came within the next two days. Both items were discounted and cheaper than other retailers and express shipping was free with orders over $50! Although they do not make their own clothes and just retail other brands everything i ordered was good quality and just as it is described on the website. Also they make it very easy to shop on-line by telling you what size the model is wearing so its easy to work out your size in relation to how much bigger or smaller you are compared to the model. I whole heartedly recommend this if you are thinking of ordering swimwear as they often have discounts and they have a massive range of clothing!

Date Posted:
Ordered On: 28/02/2015
5
Overall Rating
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Pricing:
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ceeleaves would shop at Surf Stitch again.
Great Top, Excellent Customer Service, free shopping!
I ordered a Betty Basics top from Surf Stitch. It is such a great top, very fitting without showing all the lumps and bumps.

Surf Stitch is such a fantastic company. They do free shipping and free returns, and their stock is always fantastic.

Betty Basics are amazing. Their basic dresses, in black and stripe, are some of the best and favourites in my wardrobe.

Buy with trust!

Date Posted:
Ordered On: 11/01/2015
5
Overall Rating
Service:
N/A
Shipping:
Pricing:
Warranty:
N/A
Layla would shop at Surf Stitch again.
Best Value
Brought a pair of leather Vans for $25.17, including free shipping, what can be better than that?

The shoes were on sale probably due to having one size left, which happens to be my size, plus 30% discount on all sale items. Great shoes, super fast delivery. High recommended!

Date Posted:
Ordered On: 17/06/2015
5
Overall Rating
Service:
Shipping:
Pricing:
Warranty:
N/A
Emma_Black would shop at Surf Stitch again.
Speedy shipping
I placed my order for a pair of shoes on the 17/6 and received them on the 19/6. Considering the shoes were coming from QLD to WA that is extremely fast and the shipping was free! Very impressed and will defiantly shop with them again.

Date Posted:
Ordered On: 8/04/2015
1
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JenniferD would not shop at Surf Stitch again.
Avoid at all costs
Wrong colour and wrong sized t-shirt sent out to me. Surfstitch office insisted on the incorrect t-shirt being sent back by expensive registered post (£8) before I could receive another. However, they were unable to tell me if they had my correct order in stock. I eventually received a refund for the t-shirt after many emails, but after promising the refund postage to me, they did not give me the postage refund. I had to send many more emails, and contact their Head Office in Australia before they finally gave me the postage refund via PayPal whereupon I received less than I should have done due to the exchange rate.

I eventually bought the t-shirt from a reputable store with no problem, which I wished I had done firstly.