Australia’s Largest Online Surf Shop. The Best Surf Brands & The Latest Surf Gear! Shop Surf, Snow, Skate & Fashion. Free Next Day Delivery & 100 Day Returns*
I ordered a pair of board shorts for my dad's Christmas present, they were discounted and came with free shipping. The website is generally pretty easy to navigate and to purchase. However they were too small and i had to return them, unfortunately the returns process was tedious and hard and expensive. There was no free returns option for my parcel so i had to pay around $20 to post it, not only that i had to call up several times asking about the procedure to return. However my overall experience with surf-stitch is pretty good and i recommend it to my friends as they have all the surfing brands usually at discounted prices and shipping is fast.
I ordered some bikini bottoms and a cropped tee from Surf Stitch recently and they came within the next two days. Both items were discounted and cheaper than other retailers and express shipping was free with orders over $50! Although they do not make their own clothes and just retail other brands everything i ordered was good quality and just as it is described on the website. Also they make it very easy to shop on-line by telling you what size the model is wearing so its easy to work out your size in relation to how much bigger or smaller you are compared to the model. I whole heartedly recommend this if you are thinking of ordering swimwear as they often have discounts and they have a massive range of clothing!
I placed my order for a pair of shoes on the 17/6 and received them on the 19/6. Considering the shoes were coming from QLD to WA that is extremely fast and the shipping was free! Very impressed and will defiantly shop with them again.
Wrong colour and wrong sized t-shirt sent out to me. Surfstitch office insisted on the incorrect t-shirt being sent back by expensive registered post (£8) before I could receive another. However, they were unable to tell me if they had my correct order in stock. I eventually received a refund for the t-shirt after many emails, but after promising the refund postage to me, they did not give me the postage refund. I had to send many more emails, and contact their Head Office in Australia before they finally gave me the postage refund via PayPal whereupon I received less than I should have done due to the exchange rate.
I eventually bought the t-shirt from a reputable store with no problem, which I wished I had done firstly.
I ordered a playsuit post Boxing day and the item was said to be shipped from the USA. It arrived only 5 business days later so I am amazed! Especially in the post-Christmas period where an increased number of parcels are delivered, mine came so speedily :)
The playsuit itself is perfect and just like on the website, I do like shopping on Surfstitch except sometimes their modelling of clothes isn't as nice as other sites but nothing a bit of imagination can't fix!
I ordered a pair of shoes last week, and they have already arrived!! They were too small - my size seems to vary from a 7 to an 8.5 depending on the brand, I wish the brands could get it together- and I will be exchanging them, but I was so pleased with the style of them (they are Nike plimsolls) and I will be able to exchange them and still have them arrive in the time it takes for a normal package to arrive!
The only thing I don't love about surf stitch is that their range is a bit limited. If they had more to choose from, a la asos, they would be my first choice, as they have such great policies, free shipping and returns over $100, and they use afterpay, which is amazing.
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