Discover the latest in women's fashion and men's clothing online. Shop from over 40,000 styles, including dresses, jeans, shoes and accessories from ASOS and over 800 brands. ASOS brings you the best fashion clothes online.
Good prices, great shipping times and a hassle free returns process
Ordered some shoes and shirts to add to my wardrobe. Delivery was free with orders over $40.
My order was marked as shipped the next day and arrived 5 days after. 1 week in total, which is good in my books.
Unfortunately, the shirts did not suit me, so i arranged for a refund. I had to complete the necessary forms and pay for the courier to pick up the items from an address of my choice.
I was informed of the status of my return and the refund was processed quickly. I appreciated the simplicity and ease of the returns process and gave me confidence to continue to purchase from Asos, without as much fear of being stuck with items i regret buying.
Happy to continue to shop at Asos, and recommend them to others.
Good prices and quality items. Inconvenient process for incomplete orders
Ordered a suit in preparation for the increasing number of weddings that were being organised. Delivery was free due to my order being over $40.
Received an order confirmation the same day after paying via Paypal, with my item being marked as shipped 2 days later.
My item arrived in 2 weeks later (probably due to the holiday break).
Unfortunately, it arrived without the stated suit bag, which they could not send separately. Their offered solution was to send the suit back and re-purchase the same suit (which was no longer in stock), which they would check that it included the suit bag, or to send the item back for a full refund.
As i was happy with the suit, i decided to keep it and forgo the suit bag, though i was a little disappointed with not receiving a complete order and the service offered.
Nevertheless, my past purchases with Asos have always been generally trouble free, so i would purchase from them again.
I ordered two items, a bag and a dress on 19/11 and they arrived 7 business days (28/11) which was good. This site is always so trustworthy and has recently become my favourite online store for fashion and beauty purchases.
This was during the Click Frenzy sale and everything was at 30%, this combined with the permanent free shipping and I'm in love. Was a great shopping experience and I'm very happy with the treatment of my goods as they were each in their own plastic 'bag'. I love carefully packaged goodies.
I searched the website - it was a bit hard to shop because they have so many clothes - categories are very basic and needs breaking down.
I spent ages on the website. They have a lot of good stock but it just makes shopping a lot longer.
I placed an order on the following: x1 Plain black loop waist belt $17 XS x1 linen long black blazer size 6 $95 Total $112 Discount $22.40 Total paid $89.60 free shipping
Item received - quality was less than expectation.
I was ok with the items. I thought the long blazer was abit dear for its pricing.
I ordered a pair of heels off ASOS for a friends birthday. I've ordered from ASOS before and i absolutely love their selection of clothes but they can be quite expensive. The shoes came well within the promised time and looked exactly like the picture although i did find the sizing ran a bit smaller than described in the measurements. The site is easy to use and they have some really cute pieces. All in all, will be shopping here again.
I have to admit it, I LOVE asos. I am addicted. The best thing is if you buy their Premier service. That way you can buy things, have a little look at them, and send them back if they don't cut the mustard.
If you don't have premier, it's not worth it - the stock varies wildly and you will end up paying a billion dollars in returns. But with premier, you can buy something cheap and fun every couple of weeks or month and update your wardrobe for only in this order, I bought a beautiful Vila dress for only $58, which I am going to wear to a wedding soon.
I placed an order last evening successfully but 1 hour later, to my surprise, Asos email me stated that they unable to process my order and my order has been cancelled and to complete my future orders.I'll need to send them the following:
-A copy of your passport, ID card or driving licence. -A copy of your payment card statement dated within the last three months, clearly showing your name and billing address. Please blank out your card number, but leave the last four digits visible. -The delivery address and the name of the person who will sign for future orders. If this is a work address, please provide the company name.
I never meet such experience like this in other online shops before. It is really ridiculous.
I try to purchase once more last night and the status of my order until this morning is only "Received" , not "Order Processing". I try to ask Asos care so many times with no obvious answer.Finally, I cancel it and reorder the item for the third time!! Guess what?? This time the status of my order still the same,only "Received" and after 3 hours, I got the same email from Asos stated that they unable to process my order and my order has been cancelled and to complete my future orders.I'll need to send them the following:
-A copy of your passport, ID card or driving licence. -A copy of your payment card statement dated within the last three months, clearly showing your name and billing address. Please blank out your card number, but leave the last four digits visible. -The delivery address and the name of the person who will sign for future orders. If this is a work address, please provide the company name.
This will be the last time I shop with Asos. Never ever again I want to deal with such annoying online shop that cause nothing but inconvenience to its buyer.
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Delivery was free with orders over $40.
My order was marked as shipped the next day and arrived 5 days after. 1 week in total, which is good in my books.
Unfortunately, the shirts did not suit me, so i arranged for a refund. I had to complete the necessary forms and pay for the courier to pick up the items from an address of my choice.
I was informed of the status of my return and the refund was processed quickly. I appreciated the simplicity and ease of the returns process and gave me confidence to continue to purchase from Asos, without as much fear of being stuck with items i regret buying.
Happy to continue to shop at Asos, and recommend them to others.