Discover the latest in women's fashion and men's clothing online. Shop from over 40,000 styles, including dresses, jeans, shoes and accessories from ASOS and over 800 brands. ASOS brings you the best fashion clothes online.
ASOS offers beauty products, RIMMEL included at a much cheaper price as compared to Priceline here in Australia. This time browsing on ASOS the RIMMEL products all seem to be on sale for some reason. Unfortunately the UNidays student code was not valid for this particular sale item. Purchase was shipped the next day and this time I even received a second email by the Melbourne Operations of ASOS 4 days later on the update of my order. Within a week I received the parcel but this time not in the typical ASOS box most of their products come in. Overall a good transaction.
On another note, I made an order the day before and decided within the same hour to cancel the order. No fuss was made and the order was easily cancelled and my card wasn't charged either. I have never cancelled an order before and this was fairly easy.
I've been shopping here for sooo long that I can't even remember how long was that but ASOS never disappoint me that's why I always come back. So this time I'm getting some birthday present done before the items are gone and they're on sales that up to 70% off, of course I'll not let that chance slip away. So I bought a Black Suede Quilted Leather iPad Case for my bf's sister's birthday since she just got her new iPad from work, I also bought myself a Coatigan and a Faux Sherling Snood. They arrived in 7 days as usual. The iPad Case looks exactly the same on the photo and good quality as usual but I thought the colour of the buckle is gold coz on the photo it looks like a gold buckle, well its still looks good anyway. The Coatigan fit nicely and the Snood really kept me warm. Hope my bf's sister like the present and of course yes I'll definitely shop here again.
This time around, I ordered a Tangle Teezer for a lot cheaper than you would find in Australian hair salons. It arrived swiftly and safely on the 3rd of September (4 business days).
Of course, I'm in love with the free shipping and wonderful service provided and I will continue browsing and purchasing from this pleasing site.
I love shopping at ASOS! It is definitely my go-to online store for clothes, bags and jewellery. I have shopped on ASOS a number of times and had really good experiences so far. Of course there have been times where I have returned item because it didn't fit etc but generally I'm quite satisfied with the items (especially price wise). I really like the black and white layout and it's quite easy to navigate. They have a lot of sale items as well which is also good. And what's not to like about free shipping?? :) (Sometimes shipping can take around 2-3 weeks, but I guess that's what happens when they come from the UK)
On this particular order I ordered an ASOS watch which I love and wear very often!
Only downside is that you have to pay the returns postage yourself. It used to be free returns when you had to return it to the UK but now that they have an Aussie presence they no longer have free returns :((
I have bought online from ASOS several times and never been disappointed with what I receive. The items are quality and I have never had any problems with sizing, although I am very careful with what I choose to buy. This purchase was for an ASOS brand Denim Jacket in Mid Stone Vintage Wash for approximately $45. Shipping was free and faster than expected (about a week). The jacket was exactly the same condition and style as described and fits perfectly. ASOS are definitely one of the most reliable stores to shop online with!
With this order I ordered five items to get a big discount. One wrong item arrived, and one dress broke after only one wear.
I had to return them as well as one dress that was just the worst quality. SO, I lost my whole discount, which was a bit frustrating; it seems fairer to have lost the proportionate amount of that discount.
Although I shop frequently at ASOS, I'm finding lately that the quality is a bit bad, and I end up spending a LOT of money shipping clothes back. I'm not ready to give up yet... but I wish they had a better policy on discounts; it's so annoying to lose them when you HAVE to send items back due to faulty clothes or wrong orders.
You buy something because you know you will save money, then you end up not saving any!
I also find that some other sites offer great incentives like free return shipping, sometimes with minimum spend conditions.
I am giving ASOS only a 2 for shipping because bad quality items are sold too frequently, and this means that a person has to pay frequent return shipping costs!
Also, their customer service is so inconsistent. Sometimes they are great, often they seem snappy and annoying.
Asking why 8 items missing, account was banned by customer service name TRUDY
I emailed Asos to ask why 8 items missing from my order. A customer service named TRUDY banned my account. No explanation for me why my items were missing.I paid expensive charges for this order.This order has tracking number, Asos can check whether it's true or not.
Cannot believe Asos can hire such hater to become customer service. She even scold me and made it a problem about my family member accounts. I only want to know why and who cause this happen, is it because Asos didn't send complete items, custom people took my items or Skynet lost my items.
It's okay if Asos did not want to responsible but don't treat your longtime buyer like this.
People spend their hard-earned money and willing to wait so long for Asos items but this is what happened when you ask something. You will find Asos good when no problem with your order but when something's wrong with it, it will be so difficult to solve. Even asking why will result in banning account.No solution, banned account,case closed
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On another note, I made an order the day before and decided within the same hour to cancel the order. No fuss was made and the order was easily cancelled and my card wasn't charged either. I have never cancelled an order before and this was fairly easy.