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Appliances Online Reviews

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4.7 from 15 reviews
15 out of 15 reviewers would shop here again
Categories:
About Us:
We're Australia's largest online appliance retailer with a huge range of fridges, freezers, washers and more. Order now for free delivery to most areas.

15 Reviews from our Community

Overall Review Summary
3
1
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0
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0
Individual Review Summary
Service:
4.6
Shipping:
4.6
Pricing:
4.8
Warranty:
4.7
Date Posted:
Ordered On: 2/07/2014
3
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Shipping:
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NewPlaceLotsOfBuyin would shop at Appliances Online again.
Bought a fridge
The fridge came first thing in the morning, they called beforehand to give a rough time, prices were competitive but my only issue would be they wanted me there the whole day as delivery was not known til the day!! The guys that delivered it were friendly and install the fridge with no fuss

Date Posted:
Ordered On: 22/10/2012
4
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N/A
piglet would shop at Appliances Online again.
Consistent service quality
This is my second time making a purchase from this site. Again, the online ordering process was simple and smooth. Selection is good and prices are competitive. The washer was delivered on time and installed without any problem.

It is a consistent and reliable store for appliance purchases.

Date Posted:
Ordered On: 3/07/2012
4.2
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Gabrielgabby626 would shop at Appliances Online again.
Hassle-free experience
I bought a washing machine, fridge, microwave and rice cooker via Appliances Online and I will definitely do it again in future! They offer the best price and they are happy to match the price if you find it cheaper somewhere else.

Date Posted:
Ordered On: 16/06/2012
4.3
Overall Rating
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N/A
piglet would shop at Appliances Online again.
Free delivery
I purchased a fridge from this site and the process was quite easy and painless.

The delivery was free and you get to pick the delivery date. The delivery guy would call a couple of hours before his arrival. And he also positioned and set up the fridge upon delivery.

And I liked the COD (cash on delivery) option. Don't have to pay anything until the item is delivered.

The only additional service I wish they could provide is delivery on weekends or after hours.

Date Posted:
Ordered On: 2/01/2013
4.7
Overall Rating
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N/A
Yoshi would shop at Appliances Online again.
Got the fridge in the end...
After using a Whirlpool 430L fridge for the last couple of years I decided to go with a side by side fridge. In the end LG and Samsung were the 2 that appealed to use after checking them out in physical stores. Looking at appliancesonline, the prices were a lot better, and after asking at HN to price match it we were refused so we decided to order online.

Samsung had a $200 gift card for the SRS683GDHLS so although the price was $2082, it would have been $1882 after the gift card. Since the product was on backorder, the earliest I could select the delivery date that suited me was for the 11th of Jan which was just over a week away which wasn't too bad. Unfortunately, the next day I received a call from their staff indicating that Samsung didn't have any stock and that the earliest they can deliver would be the 22nd. Shame that wasn't reflected on their website.

Anyhow I decided that we weren't in a rush so requested for delivery on the 25th. Straight after the call, the order was processed and an email with the digital receipt was sent with another email regarding the delivery. Somehow the email indicated the 24th as the delivery. I rang up to ask them to make sure it's delivered on the 25th and was told that it was already noted. Weren't sure why I got an email saying the 24th.

As the email indicated, I was waiting for a call before 10am on the 25th from the delivery team but didn't receive one. After ringing up I was informed that there was some mix up and the fridge was not loaded onto the truck. Very disappointed after waiting for over 3 weeks. Finally on the 1st was the fridge delivered.

The delivery was performed by a different company, but they were very professional and was very happy with their service. They removed all the plastic covers, connected the fridge to the tap and placed it into position.

Overall my first experience with appliances online was a bit mixed but the product arrived and I received the cheapest price available. They do have room to improve but i an still recommend them, especially with their good prices and free delivery for a large item such as a fridge which HN wanted $115 on top of not being able to price match.

Date Posted:
Ordered On: 1/11/2014
4.8
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BellaMP would shop at Appliances Online again.
Just awesome
I ordered a dishwasher and not only were they $300 cheaper than anyone else online, but the delivery came two days later. (The timeframe was three to 5 days)

The only problem was that they didn't take the old machine as it hadn't been disconnected, but they came back after I had removed it. (I didn't know I had to do this)

This is my second purchase from Appliances Online (previously I had purchased a washing machine) and both times they have been amazingly priced, and promptly delivered.

Comments are closed

Date Posted:
Ordered On: 13/08/2009
5
Overall Rating
Service:
Shipping:
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Warranty:
N/A
LQH678 would shop at Appliances Online again.
A largest online appliance store in Australia with very competitive price ranges
You can find almost any appliances in this online store from vacuum, fridges, washing machines, dishwasher, kitchen stuff, heating and cooling system ... I mean anything.

I bought a vacuum and a washing machine here and I was very happy with the service. The online store (website) is just great, it provides you wizard, tips and all the details about the product. The process of picking the right item and placing the order was really fast and easy.

The delivery is free, quick and very promptly. The washing machine was setup quickly in my place and I was even given instructions and tips about how to use it.

I am not sure about this but as I heard that big store like Harvey Norman even orders stuff from this online store.