I do my regular grocery shop online with Coles and find them very reliable. I like that the specials can be shopped online via their catalogue and you can choose whether you want certain items substituted or not. On this occasion my order was delivered within the time reserved and I also received free food samples. I highly recommend Coles.
I injured myself quite badly recently and couldn't walk to the store for awhile. That's when I discovered the wonders of Coles Online.
The organised lists of everything are fantastic. You can compare prices, and set the list to show the lowest total price or price per kilo.
The best thing was the lovely girl who delivered the goods. She was courteous and friendly, and I wanted to adopt her!
Unfortunately, some of the vegetables and fruit was a little lacking in quality. Coles has a policy of 100% satisfaction guaranteed, but I really don't think I would want to spend the time and effort to call them to ask for a replacement for $2 worth of bananas and a pack of faulty snowpeas. Also, the delivery charge is quite steep, especially given that every delivery saves coles shop space etc.
But overall, if you are in a bind, or short on time, and you need a delivery, Coles is great.
The site is also helpful for making shopping lists and purchasing decisions without the distraction of the real Coles environment.
This was my second month of using Coles Online's new website, it is much easier to shop for products previously ordered, I scheduled my monthly shop for a few days ahead and it was delivered within the time frame chosen. Some products were out of stock and were substituted but I was still charged the lower price out of the two. I would recommend shopping here.
I have used Coles Online on occasion when I'm having a busy week. It is an excellent solution to traipsing the shopping aisles when you have too much else to do. There are many delivery times available and the delivery drivers are prompt as well as friendly. They are happy to carry the groceries into your home for you. One fact you may want to consider is that you can only receive your order is someone is home to answer the door. The products have always been fresh and there is a replacement service if what you have requested is unavailable. Most of the products are delivered in biodegradable bags which you can use for your compost bin if you choose to.
This months grocery shop encountered some difficulty, I received a text message saying my order would be delivered 60mins late and when it arrived, I was missing 2 goods. Despite this, after doing my monthly shop at Coles online for the past 18mths , this is the first time I have encountered such problems. Still recommended.
I order my monthly shop through Coles online, this order was scheduled to deliver on a Saturday morning. The order arrived on time and no groceries were missing. The ordering process is quite easy but the website design is a little stale. Recommended for convenience and larger shops.
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