I tried click & collect once. Personally I find it easier to physically shop at Coles rather than click & collect or delivery as I live close to one and don't buy a lot of groceries. The click & collect option sounds useful for families with young children so a trip to the supermarket won't take a long time.
Coles Online is a user friendly website, perfect for time poor customers. The shopping basket remembers your purchases even if you stop shopping for a day or so, in this way it is an ideal digital shopping list.
Coles offer a variety of delivery timeslots and, unlike Safeway, the prices vary based on the time you would like the shopping delivered. This means the service can cost as little as $8. My only disappointment was that my delivery on this occasion arrived a good half an hour AFTER the two hour timeslot selected, without apology or explanation. That said, the driver was courteous and carried the items right to my kitchen bench.
I like getting my shopping delivered but dislike the social interaction. That's why I was so excited to try out the click and collect method of shopping at Coles, a new click and collect location opened up nearby and I sprung onto it!
I ordered on Wednesday and went to pick it up on Thursday, I chose the time slow 3pm-11:59pm, I love how you have such a large time frame to pick your stuff up. I collected at 6pm, I love that there was no line, just an empty parking space.
The instructions were easy to follow, all you do is type in your pin (sent to you via SMS and email) and wait for the doors to open. I ordered 30pk of Coke and what's annoying is they put it at the top, the highest shelf and it was difficult to take out of the locker because it was so narrow and squishy. Eventually I did get everything, I got 5 minutes to collect the order before the doors locked.
Overall it was a great experience, I'd do it again because there are no Coles stores near me, though I wouldn't order Coke or heavy things as it can be a bit of a struggle to lug into your car.
I do a monthly grocery shop with Coles Online, it is extremely convenient, easy to navigate and find all the items you need. I often find my deliveries turn up earlier than the scheduled time but not too early for me to miss the delivery! This particular order, whilst a simple process as previous shops, a couple of products were damaged and the driver apologised. This is the first time it has happened in the whole time I have shopped with Coles so it doesn't change my recommendation to everyone, to at least give it a go, you will be surprised how easy it is!
It is so convenient to do my monthly shop online, Coles makes it easy to find the products you need, delivery times are quite flexible and the website is easy to use. My order arrived in perfect condition with a few freebies thrown in which was nice. Overall an always pleasant shopping experience.
I love doing my shopping online and it is so convenient to be able to do my whole months grocery shop at the click of a button. The website is fast and easy to navigate and there are many online specials to take advantage of. My order arrived on time in perfect condition. Definitely recommended.
I always rely on on Coles online for my monthly grocery shop. I order in advance and have it delivered around the 15th of each month. The delivery always arrives safely, on time and the drivers are friendly. I always recommend Coles.
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