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4.5 from 33 reviews
32 out of 33 reviewers would shop here again
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Welcome to Coles. Shop online and have your groceries delivered. View your local catalogue. Find your nearest store. Discover great recipe ideas.

33 Reviews from our Community

Overall Review Summary
13
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Individual Review Summary
Service:
4.7
Shipping:
4.5
Pricing:
4.2
Warranty:
4.5
Date Posted:
Ordered On: 14/07/2014
4.7
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dylo would shop at Coles again.
Consistent Service
I use Coles Online monthly for my grocery shop and it is always a smooth transaction. My order is delivered within the time period specified and items are never damaged. This order was exactly that way. The driver's are helpful and you can modify your order up until midnight the day before. Definitely recommended.

Date Posted:
Ordered On: 3/10/2014
4.7
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dylo would shop at Coles again.
Consistently good service
Coles Online is the easiest way to shop, I do my monthly shop online and find searching for items, ordering and checkout is simple. I like the Free Delivery Wednesday when you spend more than $100. My order always arrives within specified time frame and you are often given samples with your groceries. Definitely recommended.

Date Posted:
Ordered On: 30/11/2012
4.8
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HollowSOS would shop at Coles again.
Good but not great
Coles online shopping can be an absolute life saver, especially if you have young children and find it hard to get out of the house, do the big weekly shop and still manage to keep everyone calm at the same time! Sometimes though, it is not so helpful and items are left out from orders, entire bags are missing, healthy/fat free items are replaced with full fat items and then there are the items that are out of stock all together. On top of that, you have to decide whether to risk your fresh fruit, veg and meats on a complete stranger packing your shopping. Too many times I have received meats and deli goods that are a day out from their used by dates, under ripe fruit and mushy vegetables.. this all defeats the purpose of the "convenient" online shop as you end up having to go in anyway! Shipping is always pretty good though (being in the 2 or 3 hourly time frame you choose to reserve) and only once have I had a late delivery which was about 20mins overdue. The foods items are always very cold and packed well and most of the time the delivery men and women are lovely. I shop at Coles online when I am time poor or when I just plain can't be bothered and I would say that most of the time I am happy with it, but like everything it does have it's ups and downs.

Date Posted:
Ordered On: 20/01/2013
5
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dylo would shop at Coles again.
Early and reliable as usual!
I shop regularly with Coles online, this order was delivered 15 mins early and the driver was pleasant , helpful and all my items were in perfect condition.

Date Posted:
Ordered On: 13/01/2013
5
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dylo would shop at Coles again.
Large Shop - No hassles
I use Coles online for a large monthly shop, the delivery came on time, all items ordered were delivered and I received some free samples. Coles always makes it easy and hassle free for me to get my grocery shopping done.

Date Posted:
Ordered On: 13/12/2012
5
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dylo would shop at Coles again.
Always a pleasure
I rely so much on Coles online as I do not drive and my work hours are varied. This shop was delivered on time, all products were in great condition and the driver was very friendly. Coles makes it easier to organise your shopping without the crowds and public transport.

Date Posted:
Ordered On: 14/08/2013
5
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dylo would shop at Coles again.
Simple as always
I enjoy doing my monthly shop with Coles, I schedule the order a few days ahead to get the best delivery time. Coles have just launched a redesigned online store and it is so much easier to navigate. You can now search by keywords, as well as filtering results such as gluten free, fat free etc. My order arrived within the delivery window and was packed securely, no items were damaged. Definitely recommended.