Doing my monthly grocery shop with Coles Online is always easy, my past purchases are saved allowing me to add the items I need to my trolley quickly, delivery options have improved and deliver price is cheaper. Items are always delivered within chosen time slot and I am never disappointed with their service.
I love using Coles Online, I use it for my monthly shop and find it so easy to re-order previous items and locate new items and specials. The payment and delivery process is easy and my orders always arrive within the delivery window I book. I never have problems with missing items or damage so I can highly recommend it as it saves so much time.
I've always preferred shopping at Coles compared to Woolworths but they need to make more products available online if they want to remain competitive. I couldn't find some of the items I usually order which is a little annoying. Overall it's decent and stores my credit card details so I don't need to dig it out each time.
I had never ordered from Coles online before...which makes a bit of sense since I don't have a Coles store near me and do all my shopping at Woolies but I wanted to buy some things on special at Coles this week so I decided to take up the free delivery offer for first-time shoppers.
I didn't buy any fresh produce so I can't vouch for the quality of that however, my order arrived on time and packed carefully. Quite pleased with my experience, I may shop with them online again!
I started ordering with Coles home delivery service earlier this year. I live upstairs and carrying groceries has been difficult due to illness. Now I am delighted to have my groceries delivered to my door. I was initially concerned that Coles would deliver fresh chicken, dairy products etc that were close to their expiry date. So far I haven't had any problems with this. Some of the fruit has gone off quickly, but I have this problem with fruit that I've bought from all supermarkets in recent years.
I have a few minor complaints about ordering with Coles:
1. Some products that I assume would be readily available are not on the website.
2. After I have placed my order, I receive an email saying that a few products are not in stock. If I had known this at the time of ordering, I would have bought something else.
3. Estimated delivery times sometimes change and I have to wait longer than anticipated.
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