We sell Digital Cameras,Mobiles, Gadgets, Headphones and Watches at the Best Price in market, Canon, Nikon, Sony, Sennheiser, DJI, Samsung, Apple and many more, while offering Free Standard delivery Australia metro area wide
Kryptonite would not shop at Digital World International (DWI Cameras) again.
Worst Company ever dealt with and worst after sales Service
I bought a phone from DWI on the 19/01/14. I would rate my online store purchase with this seller as the worst online experience ever encountered. • They sent me a locked phone having advertised it was unlocked. It took 2 weeks to arrive in the first place and when you write to them its like an automated email system. • If you have problems with any of their products, then there is no after sales service. Their after sales service is pathetic! They do not know how to communicate with their customers. When I rang their Sydney number you get someone in Hong Kong who is so well trained on how not to help you. • They offer you an RMA service which includes you paying for the return upfront and no guarantee of a credit because they want the product back in Hong Kong before they will make a commitment. Best of luck trying to get them to help if something goes wrong!
Most people who have given this seller a positive review have not had the misfortune to go back to sort out a problem with them……… You are on your own if you do!
wade77 would not shop at Digital World International (DWI Cameras) again.
Stay away from them
I bought a phone from DWI on the 11/11/13 they advised me no stock so I kindly ask to cancel my order then they said stock will be in the next day so I waited, never heard back from them after send over 5 emails so I called them and ask to cancel my order they said refund will be in 24 hours, to cover myself I placed a disputed via pay pal to stop payment within 15 mins of the dispute they email me advising me to cancel the dispute before they can refund the money as they need to be paid first which didn't make any sense so I called pay pal they told me to NOT to close the dispute and they said DWI can closes the the dispute by issuing a refund. Pay Pal email DWI for more information 10 days has passed and no responds from DWI. Pay pal has issued a full refund. So buyer beware. They are nice as pie until you ask for a refund or warranty. If you need to buy from them please use PayPal
harrymil would not shop at Digital World International (DWI Cameras) again.
Digital World International - Pathetic after sales service !
After purchasing a 18-135mm Canon lens from this store, I would rate my online store purchase with this seller as the worst online experience ever encountered. • They do not reply to emails. • If you have problems with any of their products, then there is no after sales service. Their after sales service is pathetic! They do not know how to communicate with their customers. • The product that you buy may not necessarily be new. They sent my lens in a miscellaneous brown cardboard box and I still cannot be certain that it was new. • There is no one ever there to answer calls on their customer service number. All you get is a recorded message and they never reply. Yes, they are very cheap…………. but best of luck trying to get them to help if something goes wrong! Most people who have given this seller a positive review have not had the misfortune to go back to sort out a problem with them……… You are on your own if you do!
anarkyz would shop at Digital World International (DWI Cameras) again.
GoPro Hero 3
As a month has past since I made my last purchase here. I bought the camera which cost me $300, and arrived promptly as they said.
Took it on holidays with me and the camera had some problems turning on half way through the holiday. As I got back home and contacted support, they where pleasant and the response time was quick.
They told me they would replace it but first I was to drop the faulty product off at their Sydney office. This is a great store since they got offices allocated in all the major cities in every state,
I'd recommend this store to purchase their digital products.
Joshysnan would not shop at Digital World International (DWI Cameras) again.
DWI - will never go near them again
When the mobile phone I'd ordered finally arrived after about 3 weeks, the wrong (much cheaper) model number had been sent instead. There was no apology from DWI, simply a note to say if I wanted a refund to return it to a particular address, at my own expense, which I did.
After several weeks of continued promises to refund I eventually had to resort to a claim through Paypal, and even then they told paypal they had not received it. Fortunately I had an email from them mentioning that they had.
Merlict would not shop at Digital World International (DWI Cameras) again.
Disastrous
Ordered a Samsung Galaxy note at what seemed like an excellent price - charged to credit card. Was informed several weeks later that I would have to make an additional payment of $30 above the agreed price, or the order would be cancelled.
Very slow email responses, would not recommend at all
LQH678 would shop at Digital World International (DWI Cameras) again.
A cheapest place to buy your camera
Service: - Service is pretty responsive. I sent an email and got a reply within the day. It took about 2 days to clear the payment and process the order as I paid by credit card. It should be faster if you pay via paypal. I think you should send them an email after placing the order, it will speed up the process a bit.
Delivery & Packaging: - Fedex Express is used here and product is shipped from Hong Kong. Items are very well packaged and usually arrived within a week.
Product & Price: - Probably it is the cheapest online store out there to buy camera and accessories. Products are greate and genuine.
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• They sent me a locked phone having advertised it was unlocked. It took 2 weeks to arrive in the first place and when you write to them its like an automated email system.
• If you have problems with any of their products, then there is no after sales service. Their after sales service is pathetic! They do not know how to communicate with their customers. When I rang their Sydney number you get someone in Hong Kong who is so well trained on how not to help you.
• They offer you an RMA service which includes you paying for the return upfront and no guarantee of a credit because they want the product back in Hong Kong before they will make a commitment. Best of luck trying to get them to help if something goes wrong!
Most people who have given this seller a positive review have not had the misfortune to go back to sort out a problem with them……… You are on your own if you do!